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Key Hyundai of Salem
Salem, NH
892 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 892 reviews
October 01, 2023
Service was performed ahead of time. Representatives were courteous and efficient. Facility was clean and neat. Representatives were courteous and efficient. Facility was clean and neat. More
by joantepper
October 01, 2023
Fast and efficient service they made sure that we gut the service that we needed as well the ones we will need in the future recommend for our vehicle. service that we needed as well the ones we will need in the future recommend for our vehicle. More
by daviddiaz237
Verified CustomerOctober 01, 2023
Poor customer service in sales - dealership did not handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried handle auto loan well at all. We tried to use our Bank of America-issued loan, but manager David Flowers refused to use our loan paperwork and tried to re-do the loan using his own representative. This slowed down our buying process and we ended up waiting in the dealership for over 4 hours in one day. Also, although we stated while buying the car that we needed it by a certain date, the dealership did not make an effort to expedite our purchase and did not contact us with an ETA of when the car would be ready (we had to call them instead). More
by EMMET KLEIN
Employees Worked With
Other Employees :
David Flowers, Cam Lira
October 01, 2023
Great sales department, very professional and friendly, made the purchase of my 2023 Sonata Hybrid Limited very easy! made the purchase of my 2023 Sonata Hybrid Limited very easy! More
by b52ewo
September 30, 2023
Everyone was very helpful. Fabian was great. Gave us a full tutorial of the features and very knowledgeable. Everyone made the purchase easy and quick . Could highly recomme Fabian was great. Gave us a full tutorial of the features and very knowledgeable. Everyone made the purchase easy and quick . Could highly recommend Key Hyundai. More
by diane
September 30, 2023
Eric was knowlegeable about all aspects of the car. He was friendly and professional and handled the sale without any pressure or false promises. David also took the time to greet us and chat a bit. Th He was friendly and professional and handled the sale without any pressure or false promises. David also took the time to greet us and chat a bit. The dealership provides a very professional and welcoming atmosphere. More
by ruthp48
Employees Worked With
David Flowers, Eric Acosta
September 30, 2023
This is a fantastic location but don't plan on using the wifi as it wasn't great last time I went. wifi as it wasn't great last time I went. More
by jdc.smiles
September 30, 2023
We've purchased 5 cars from them and we've always felt very comfortable with everyone very comfortable with everyone More
by Shirl
September 30, 2023
This is my third Hyundai that I have purchased from this dealership, they are awesome. dealership, they are awesome. More
by TSUMMA2007
Employees Worked With
September 28, 2023
Have been using this dealership since 2008. Easy to make appointment, fair prices, good customer service, comfortable waiting area. I do the maintenance suggested and never have problems in Easy to make appointment, fair prices, good customer service, comfortable waiting area. I do the maintenance suggested and never have problems in between services. Have never had to return because of poor workmanship. More
by HERNANDEZBARB
Employees Worked With
