Key Hyundai of Salem

David, and Nancy have been wonderful. They have been best car sales reps I’ve experienced They have been best car sales reps I’ve experienced More

Customer waiting area was nice and clean - comfortable for the wait. Price of service was much higher than I expected. for the wait. Price of service was much higher than I expected. More

I nrought my car that was not leaking oil im for a recall and it was returned to me with oil pouring out and wires disconnected and hanging I was told my car which is a 2008 and had no issues before going to and it was returned to me with oil pouring out and wires disconnected and hanging I was told my car which is a 2008 and had no issues before going to Key Hyundai was and I quote old so what did I expect now my calls are sent to voicemail and the 800 customer service numbers keep referring me to another 800 number the fact that key hyundai refuses to acknowledge and rectify the isaue they created is atrocious I have owned a Hyundai for the last 30 years and my experience with key Hyundai which is going ro an attorney has pushed me to buy a Honda while my Hyundai sits in my driveway rendered undrivable because of the incompetence of their mechanics and their service advisor and service managers refusal to address and correct their mistake Customer service does not exist at this location as I was made to feel as if I was at fault for maintaining my Hyundai and only drive about 2000 miles a year so if your vehicle is not brand new they treat it with disrespect even when you bring it with the original battery terminal covers on which they apparently threw away More

All staff are friendly and very comfortable visit whenever I visit this dealership also very close from my area whenever I visit this dealership also very close from my area More

Eric was absolutely phenomenal. Was knowledgable and answered all questions. He deserved a 10 and beyond!!! Was knowledgable and answered all questions. He deserved a 10 and beyond!!! More

Awesome experience with Raffy and Greg. They were great to work with and would highlight recommend each of them. The only downside we experienced during the buying process was outside of th They were great to work with and would highlight recommend each of them. The only downside we experienced during the buying process was outside of these folks control. It is surrounding is the difficulty and lack of clarity for our qualifying for the Hyundai Loyalty incentives after having turned in a Hyundai lease, owning another Hyundai and now purchasing a new Hyundai. Recognizing these facts, it seems very clear that we’re loyal to the Hyundai brand, but still we didn’t qualify for exactly what we are proving to be: Hyundai loyal. This led to an inability for us to qualify for a $1500 incentive that we should have received. Instead, we negotiated and received weather tech floor mats, which are awesome, but we’re still missing out on over $1k in savings that we should have realized with our purchase of a $50k+ purchase of a 2024 Palisade. You need to reward your loyal customers to retain them!! More

My Husband & I Just worked with Nas a bit with Franklin FANTASTIC EXPERIENCE THANK YOU! FANTASTIC EXPERIENCE THANK YOU! More

The dealership was great and easy to work with. The car buyung experience was very smooth. The car buyung experience was very smooth. More

Reliable, Nice location, nice and kind people, good work, finish their work in good time finish their work in good time More