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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
883 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 883 reviews

January 17, 2024

Friendly, prompt service. No problem making appointments. Cars taken in for service at scheduled time. Work accomplished in a timely manner More

by mikeo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem

January 17, 2024

Service manager AJ was rude to me, not cordial at all. Worst treatment ever. This was by far the worst service I have received. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Key Hyundai of Salem responded

We’re disappointed to hear about your experience with our team. We would love to know more about how we can improve. Please don’t hesitate to reach out to our management team at 603-841-3099 at your earliest convenience. Thanks, Your Friends at Key Hyundai of Salem.

January 17, 2024

Fabian was great to deal with. He took the time to show me all the features of the vehicle I was interested in. More

by Zoe
Recommend Dealer
Yes
Employees Worked With
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
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Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for the great review. We appreciate your feedback and support. Safe travels!

January 17, 2024

Hi. Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai an More

by TRICIATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Despite the paperwork hiccup, it seems like everything went smoothly which is what matters most to us…your experience! We appreciate your feedback and support. Please keep in touch and safe travels!

January 17, 2024

Brandon is the best. He is kind and friendly.He does not laugh at my service questions and does his best to give me an answer or finds someone else who can.He takes the t More

by WNG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience! Your friends at Key Hyundai of Salem

January 17, 2024

Staff is great! Would highly recommend the service department for any repairs needed for your vehicle. Oh, and Britney is awesome!!!! More

by davilesaviles92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

January 17, 2024

Great experience working with Rafi! He made our purchase quick, easy, and fun! Very knowledgeable and helpful. More

by Cdeangelo328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us such a wonderful review. We appreciate your feedback and support. Safe travels!

January 17, 2024

First I do want to thank all of you guys it was good buying experience the high > I did most of the deal with Diane by texting without leaving my living room. Then I came in it did took few minutes t More

by OMAMET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Dupras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for your honest feedback. We appreciate your support and will take into consideration what we can do better next time. Safe travels!

January 16, 2024

Brandon was great in answering all of my questions. Service was quick and easy. Thanks More

by KSHANAHAN1093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Great service! Really helped me get in and out quickly and helped me find the best car I’ve owned! More

by M2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flowers
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

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