Key Hyundai of Manchester

My husband got into an accident and totaled the car. So i went online and filled out the 30 second credit application. Within 15 minutes Erin called and went over the info. She told me she has 2 lending plac went online and filled out the 30 second credit application. Within 15 minutes Erin called and went over the info. She told me she has 2 lending places that were willing to give me a loan. My credit was horrible but, i figured I would try. So that Friday me and my husband went down to the dealership, we were immediately greeted by Gene. We told him that we filled out the app and were waiting for a check from the insurance company that we were gonna use for a down payment. He sat down with us and asked us what is the max monthly payment we were looking to pay. So we told him, he handed over the paperwork to the manager and they came up with a list of cars we could afford. The first car he showed us was a blue Sonata, it was roomy and beautiful, and it had very low mileage. We looked at several other cars, but, we were totally in love with the sonata. So we went back inside, Gene talked to the manager Sal they both came over and said the car is ours, we couldn't believe it, we told him that we wouldn't have the down payment until Monday, they said that was fine, just bring it in. So they sent us in to see Liz, the business manager , she flew through the paperwork, we got everything finalized, they handed us the keys and we were out of there. All within 3 hours. This place is awesome. Everybody was so nice, there was no being pushy, everybody was laid back and relaxed. I will always go here for any car needs!!! More

I got my first choice of car, color, and options in a timely manner and everyone was incredibly easy to deal with. They kept in touch with me as they were searching for my car and went to great lengths timely manner and everyone was incredibly easy to deal with. They kept in touch with me as they were searching for my car and went to great lengths to deliver the car quickly, once it was located. We have an Entourage as well and have been very pleased with the sales and service. That's why we went back for the Tucson. AAA++++ Dealer! I would highly recommend this dealer because they are a pleasure to do business with. Jonathon was very professional and friendly. He was very helpful and answered all my questions no matter how strange. I would be very happy to purchase another car from him. I felt that he did his best to ensure we got the best deal possible. More

I would recommend this dealership to anyone. They were knowledgeable, polite, and not pushy at all. They worked with me to find the car I wanted, and even offered to rent me a car until the care arrived. knowledgeable, polite, and not pushy at all. They worked with me to find the car I wanted, and even offered to rent me a car until the care arrived. The price of the car was exactly what they said it would, and there were no surprises come paperwork time. If you need a Hyundai, I would go to Key. More

This experience from the very first phone call until I drove my new car off the lot was amazing! My sales guy Gene Laygo was the nicest sales I have ever dealt with. He was not pushy at all and was only drove my new car off the lot was amazing! My sales guy Gene Laygo was the nicest sales I have ever dealt with. He was not pushy at all and was only interested in my needs and concerns as a customer. My husband was not with me during this purchase, which made things a little more difficult for me. Gene was more than willing to talk to my husband on the phone to ease his mind. And it worked, thanks Gene!! Sal and Liz were great too. I was there on a very busy day and felt at home and got to know the sales team pretty well. Thanks all for a great experience!! I will be sure to send you referrals and purchase from you again!! More

My fiance and I went into the dealership in Manchester to trade in our Town N Country van for a suv. The car I liked was in the back lot and needed a battery and tires so we could not test drive it. After t trade in our Town N Country van for a suv. The car I liked was in the back lot and needed a battery and tires so we could not test drive it. After talking with Zack and Frank I was told that the trade in would be 4,000.00 and the dealership and I aggreed to the down payment of $1500.00. Was told car would be ready on Monday. Zack called and said the car wasnt redy yet but would be on Tuesday.I called him back and said I will pick the car up on Wednesday and Zack was going to call me if it wasnt ready. Waited all day..No call.Went to the dealership and was told to "have a seat" and some one will be right over. After waiting for over an hour for someone to get to us I was told car was still not ready and left a message for Zack to give me a call Thursday. Went in on Thursday to see Zack and the car I was told to "have a seat" again and that Keith would go over the financing, Zack was off that day. I said for what..I havent even test driven the car yet. A week later.. So after taking it for a ride, my fiancee and I decided that we liked it. Then Keith told me that the trade in would only be 2000.00 and my down payment went up another 1,000.00 and that my car payment would be $85 more a month for what Im paying now. Why would I want a higher payment? Since I have a low credit score..Thats why I went there because Jill said she can help customers with credit issues. There is too much mis communication and too much "have a seat and someone will be with you" policy. I didnt feel appreciated and I was not a priority to anyone in that dealership. Poor customer service. More

My wife and I just boaught our second Hyundai, we bought a 2007 Sanata the first time and loved it,ED POLAND was our salesman, had great service and dealership help in any time we needed it. From the purcha a 2007 Sanata the first time and loved it,ED POLAND was our salesman, had great service and dealership help in any time we needed it. From the purchase and in service. Now we bought our 2nd HYUNDAI. We used ED POLAND AS OUR sales rep, CAN NOT praise him enough, HES A GREAT DEPENDABLE AND RESPECTFUL SALESMAN, he gets the job done and was even better on this sale, we bought a 2011 Santa Fe this time. If you want a great dependable and great service, USE THIS DEALERSHIP, if you want top people working for you to help you this is the place to go. KEY HYUNDAI and its sales team, service team, can not be happier, ED POLAND keep up the good work. More

I bought a car that was listed at $10,300 and I ended up purchising it for $13,147. Since I have bad credit I was forced to pay a $700 fee that was only described as a way to ensure that the bank made a pr purchising it for $13,147. Since I have bad credit I was forced to pay a $700 fee that was only described as a way to ensure that the bank made a profit. They also made me get the "worry free" warranty (for another $1,400) by telling me that without it the car would not be worth enough to get the loan. They only told me that I would have to come in for oil changes under their service plan. I later came to find that their service plan includes "recomended preventitive maintenance" totaling another $3,142. On top of this the best rate they could get me is 17% so in the end I will have paid over $23,000 for a $10,000 car. I would not recommend this place to my worst enemy! More