Key Hyundai of Manchester

I went through a very bad week dealing with another dealer. I had no interest in going to another dealer as my opinion had fallen of all dealerships. When I walked through the door, I was greeted by dealer. I had no interest in going to another dealer as my opinion had fallen of all dealerships. When I walked through the door, I was greeted by Johnathan. Very welcoming and warm. Had my credit approval in 15 minutes and took me for a test drive. When I left I knew I would go back Monday to buy the Ford we test drove. Monday, he had everything all set for me. Showed me how controls worked on the vehicle, answered any questions I had and was APPRECIATIVE of my business. He had me in and out in under 2 hours. Great job! Kind, courteous, understanding, compassionate. I could go on and on. Just a heart felt thanks to him for all his hard work. More

Don put a lot of work and effort into this car purchase. We came in on Saturday, 8/10/2013 and didn't like the offer given so we left. Don called me at work on Monday with a new offer. I had my husband re We came in on Saturday, 8/10/2013 and didn't like the offer given so we left. Don called me at work on Monday with a new offer. I had my husband return his call as I was at work. They negotiated back and forth several times which ended in our making an appointment for Tuesday 8/13/2013 at 5:30 p.m. Mike (financial manager) did some wonderful things and got us a great deal on a great car. I love my new car. Thank you More

I gave this rating because, of the service I received from Don Jones and his assistant Joe. I have never thought of buying a new/used car for myself or let alone by myself because I would definitely be from Don Jones and his assistant Joe. I have never thought of buying a new/used car for myself or let alone by myself because I would definitely be tricked into getting one either with issues or complications, or better yet way to expensive for me to even think of purchasing it and then paying a high monthly payment. So, my first car was purchased through my stepfather whose motto is, "it will get you from point A to point B", so color or outside and inside interior didn't matter much to him but, hey beggars cant be choosers right!. So I took the car, it was pretty beat up, and rusting all over but I knew maybe in a couple of years or so I would be able to purchase one, since I am getting my Associates as a paralegal. But throughout the year I have had its been nothing but issues: first the brakes had worn out, then my radiator went, exhaust system was rusting out, Mice tore through my wires and one of my impeller fans broke, so I had to trick the system by turning my heat on so it didn't over heat. So, believe it or not, I got through it all. Until, one day I received a wake up call. I was driving on the highway when my engine heated up so bad my whole car just turned off and I was driving at about 70 MPH, and my tires weren't in the best condition. I almost hit two vans, I quickly swerved off the high way, enough to get pushed to the side. Instead of taking my stepfathers word about point A to point B, I thought about my safety first. That same day, I called to make an appointment with Key Hyundai in Manchester. I went to this place first because I heard about Jill Miriam on the radio asking for old trashed up cars that she needs for extra money and about first time buyers getting a great deal on a new or used car. The next day, I went in to find my name on a big white board greeting me, and a bunch of sales associates greeting me with smiles and happy faces. I literally felt so comfortable here, so I relaxed my nerves. I then met Don Jones, and his assistant Joey. Let me tell you, these guys were amazing, Don was so fast about financing the car and looking for payments affordable for me as a student. I did play some hard ball but Don was the real one who got me saying, wow I am really going to like it here. He introduced me to two cars that are affordable within my cost range, the first one was okay, but the second one, was absolutely beautiful. It was a 2008 Hyundai Elantra, practically brand new but it was used. He knew the look in my eye and grab the keys before I could say, "Can I test drive it". As we get in the car and getting a few driving lessons from Don haha, he explained every detail in the car, the safety ratings, and the maintenance information along with insurance coverage for the car and myself. At first I was dreaming but this car, this magnificent vehicle, made me feel safe again. I literally cried when I got out of this car. I knew I was not going to leave this dealership till I had it. So, we got through paperwork and financing situations along with payment plans and insurance coverage. I left that dealership in my dream car, and left my death machine there for the crushing. Don and Joe made me feel so safe, like family. I felt like family in that dealership. I know that from here on, Don and Joey will be the guys I will go to when my family continues to grow and look into purchasing their first cars. I couldn't ask for better service then from Don and Joe, I thank them for finally making me feel a lot safer in my new vehicle along with my fiancee, I know they will take care of me in the future and I look forward to their services. I LOVE YOU KEY HYUNDAI IN MANCHESTER. THANK YOU SO MUCH FOR EVERYTHING. More

I can't tell you how much my husband and I enjoyed working with Angela. Not only was she professional and knowledgeable, she also made us feel very special. She always had time for me when I had que working with Angela. Not only was she professional and knowledgeable, she also made us feel very special. She always had time for me when I had questions for her. The experience was great! Also, can't say enough about Jonathan. I plan to be back again when it's time for my husband to trade in his 2004 for a newer car. You can bet that we'll be at Key Hyundai looking for Angela! Lesia LeClerc More

I had heard that crazy Jill Merriam ad on several radio stations for a few months as I drove around CT fixing computers for doctors' offices. I was approaching 30k miles on my Cobalt for the year so leasin stations for a few months as I drove around CT fixing computers for doctors' offices. I was approaching 30k miles on my Cobalt for the year so leasing wasn't an option. I stopped in the Manchester CT dealership on a whim to look through the entire line as I had never really inspected the Hyundai lineup. My primary focus was gas mileage as I average $500/month in gas expenses. I compared the Sonata and Elantra to the Kia Forte, Chevy Volt and Impala, Toyota Corolla, Prius and Versa, Nissan Sentra and Altima, Dodge Dart, Ford Focus and Mazda 3. Hell, I even looked at the Tesla as it got great reviews from Consumer Reports. While all vendors can match car features, for a price, none of them could match Jill's price AND Worry Free warranties. After that, it was a no-brainer. West worked to get my monthly payment around $400. He worked with the bank to pay off my current loan and the insurance company to get the paperwork processed before I got there to pick up the car. And the next day, when I realized the insurance company forgot to send us the new insurance cards, he promptly called on my behalf and they faxed the cards in 5 mins. I'm no one special, just a regular guy off the street. West Dukes, the sales and finance managers, and the receptionist all worked as a team to ensure my experience was extraordinary. No high pressure, they just answered my questions and the car sold itself. They are not salespeople, they are solution providers-and now, they are my friends. Stop in and let them help you get into a nicer, newer car too. More

Amazing! Thoughtful! Above and beyond! Thank you so much for treating me so well!!! They all were so kind and i felt so appreciated during my visit and after. Give John a promotion! He did a wonderful job a for treating me so well!!! They all were so kind and i felt so appreciated during my visit and after. Give John a promotion! He did a wonderful job as did the rest of the staff! Thanks so much!! More

Matt Louis as a no pressure salesman which my husband and I greatly appreciated. He knew our budget, understood our credit and worked with us to get the monthly payment that we could afford. We will recomm I greatly appreciated. He knew our budget, understood our credit and worked with us to get the monthly payment that we could afford. We will recommend Key Hyundai for anyone who is looking for a new/used vehicle. More

Great salesman (West Dukes)! Goes out of his way to help you and make your visit a good one. Even after the Sale he still helps you out with any issue. Unfortunately, My over all experience was horrible you and make your visit a good one. Even after the Sale he still helps you out with any issue. Unfortunately, My over all experience was horrible. The lack of communication from the management is terrible. I was told that I would get a call back, and never did for weeks. Important information that I needed was never given. Even while communicating with Jill Merriam, she dropped the ball. All in all, Thanks for everything West! More

I had a wonderful experience trading in my old Elantra for a new one. The salesman was very helpful and easy to deal with. This dealership is a no pressure, stress free environment. The salesman hooked up for a new one. The salesman was very helpful and easy to deal with. This dealership is a no pressure, stress free environment. The salesman hooked up my phone to the car and helped explain all of the features. I would certainly recommend this dealership to anyone. More

I am very satisfied with my purchase of a 2013 hyundai sonata that I made at Key Hyundai in Manchester,CT. My salesperson was Steven Cerasoli and he was as happy and courteous as they come. There was not sonata that I made at Key Hyundai in Manchester,CT. My salesperson was Steven Cerasoli and he was as happy and courteous as they come. There was not a question that I asked, that Steven could not answer with a smile. After comparing car after car, brand by brand...the sonata was the clear choice for gas mileage, quality and warranty. Steven was the best character that showed plenty of class and knowledge.......and Key Hyundai was the right selection for me then and in the future. More