Key Hyundai of Manchester

This was our 2nd visit to Key of Manchester within 6 months. On the 1st occasion, I was seeking out a new car, and on the 2nd one my wife was seeking a new/used car. In both situations, we were looking months. On the 1st occasion, I was seeking out a new car, and on the 2nd one my wife was seeking a new/used car. In both situations, we were looking to trade in. My first experience was great, so I new that returning to Key of manchester would be the right thing to do. We were greeted by salesman Matt Louis, who we liked right away. He was very friendly and not at all pushy, like many sales people tend to be. He took a great deal of time with us (we got there at around 11:15am and did not leave until around 3:30pm) and answered all of our questions. He was also taking the time to work something out within our price range. In the end we bought another Hyundai (in this case a Sonata). Much like our first visit, this was another positive experience. I have already recomended Key of Manchester to several friends who were looking to purchase either a new or used vehicle. My wife Sandy and I give two thumbs up to Mike and the other really cool staff that we worked with. Also, the really delicious chocolate cookies that we recieved is another nice touch. Alex and Sandy B. More

I stopped down on Friday 10/25 to look at a new sonata and Elantra. My sales consultant Matt Louis was very helpful and I drove away in my new Elantra that day. and Elantra. My sales consultant Matt Louis was very helpful and I drove away in my new Elantra that day. More

This is my first experience purchasing a brand new car This is my first experience purchasing a brand new car and I find Hyundai made it a pleasure. It was very easy working with Steve Cerasoli. He was v This is my first experience purchasing a brand new car and I find Hyundai made it a pleasure. It was very easy working with Steve Cerasoli. He was very friendly, patient and answered all my concerns.We worked together- making it possible for me to get the very car I wanted .Hyundai is a great dealership. I especially liked the caring ways they all have over there.Today was my first check up and oil change. I was well taken care of and all my questions were answered, thanks to Chris I got the quotes for further add ons that I will order upon my next visit. The Hyundai company cares for the community. They and donate to kids with cancer which shows what they are make of. I find this unusual in these times for a big corporation to be so caring. I will recommend Hyundai to all I come in contact with.Thank-You Manchester Hyundai. Mary Ann Trevorrow More

First the good: Dealing with Steven Cerasoli was a pleasure. He was informative, helpful and genuinely came across as wanting to work with you. His follow through was exceptional. If it wasn't for him pleasure. He was informative, helpful and genuinely came across as wanting to work with you. His follow through was exceptional. If it wasn't for him my rating for overall experience would be much lower. I would recommend him to anyone looking for a salesman to work with. Second the bad: Unfortunately when it comes to pricing you have to deal with the guru's in the back room. What a disappointment. The first part was the appraisal of my trade in. These guys are supposed to be pros so I don't know why it took almost a 1/2 hour of waiting before I finally got a number. They must think people are dummies. With all the information on the internet, I wasn't expecting that they would come back with the exact number I was thinking of, but they weren't even close. Therefore I declined their offer and left. A day later, I get the call that another person reviewed the quote and they now have a better number. Since I was in the area I went down to hear what they had to say. Again I had to wait 15 minutes to get the information. The value of my trade went up $3,500. Needless to say their slogan of "Dealer for the People" is only good if you come well armed with information, otherwise the slogan should be "Dealer for Key Hyundai". After they put the final quote together, they put in the following verbiage on the quote, "good for today only". This is so old school. Anyway I ended up doing the deal at a higher price than what I could have done elsewhere. However this is my bad for waiting so long. They were the only ones who had the color and features I was looking for. Also they are close to home and my understanding from talking to others is they have a very good service department. You probably can end up getting a reasonable pricing deal but at this dealership you must be prepared to do battle. As a side note, Key Hyundai's follow up after the sale has been very good. More

My sales person was very professional and helpful. Angela helped us,along with Don,to find an affordable certified used vehicle to fit our budget and needs. . helped us,along with Don,to find an affordable certified used vehicle to fit our budget and needs. . More

johnathan mirow is a top notch sales person. He knows his stuff and is very friendly with no high pressure sales pitch. I would buy another car from him and recommend him to anyone buying a Hyundai or any ot stuff and is very friendly with no high pressure sales pitch. I would buy another car from him and recommend him to anyone buying a Hyundai or any other car. More

Matt was amazing! Very friendly and professional at the same time. He is a great person to work with. I have told my friends who are about to go car shopping to start and hopefully buy from Matt! same time. He is a great person to work with. I have told my friends who are about to go car shopping to start and hopefully buy from Matt! More

Thanks Matt for helping me and my family get into a better and Reliable car I have always wanted a SUV and I got it I do Appreciate your effort thanks a lot :) everyone was so nice n understanding I wi better and Reliable car I have always wanted a SUV and I got it I do Appreciate your effort thanks a lot :) everyone was so nice n understanding I will Recommend Key Hyundai ;) More

I was very pleased with the service I received. I walked in there desperate to get a newer car with my poor credit score. John and his associates helped me into a 2010 Nissan Altma. It took some time and ha in there desperate to get a newer car with my poor credit score. John and his associates helped me into a 2010 Nissan Altma. It took some time and hard work to help me drive off in a new car. I would recommand anyone I know who is looking for a new car. More

I visited this dealership for the first time and i was very impressed with the level of service i was given. John was great going over all of the features of my new car. very impressed with the level of service i was given. John was great going over all of the features of my new car. More