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Key Hyundai of Manchester
Vernon, CT
2,083 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 07, 2019
Very helpful, not pushy I typically hate car shopping, but Shelby at Key made this experience much less stressful. She was helpful but not pushy, and very patient with our de I typically hate car shopping, but Shelby at Key made this experience much less stressful. She was helpful but not pushy, and very patient with our decision making process. The rest of the people we dealt with were also very friendly and patient. Overall a great experience More
by Dietzmd
Employees Worked With
Johnathan Mirow, Shelby Ohayon
June 06, 2019
Respect It's always upbeat when we come in. Never do I see anyone who works there with a cranky look on their face. We are always treated with respect when we It's always upbeat when we come in. Never do I see anyone who works there with a cranky look on their face. We are always treated with respect when we come in. We really feel like they give a dam. And this place is always so freakin' clean, it almost looks like it's not being used. We really like dealing with Dustin Maynard......he is a righteous Dude. Always considerate and helpful.....a very solid human being. I used to change my own oil for almost half the price than bringing it in for service. I can still do it, but Dustin and his boys make it way worth it and more. Life is way too short to be scoffing at others and not caring. Help who you can, but always try to help everyone..........thanks folks More
by emptyhand
Employees Worked With
Dustin Maynard
June 03, 2019
Our car died We were unexpectedly shopping for a new mode of transportation. We had very little money to put down on a car and our credit was less than stellar, We were unexpectedly shopping for a new mode of transportation. We had very little money to put down on a car and our credit was less than stellar, we went to Key Hyundai and spoke with Jesse Santana he worked very hard to get us approved for credit so we could purchase our brand new Hyundai Elantra More
by Mommom20
Employees Worked With
Anthony the manager, Johnathan Mirow, Jesse Santana
June 01, 2019
new car had a great time, it was very easy and simple to get into my new car the sales team was very nice and super smart had a great time, it was very easy and simple to get into my new car the sales team was very nice and super smart More
by Amoy
Employees Worked With
Anthony Jordan
June 01, 2019
Excellent!! I had an excellent experience. The salesman Jesse that helped me buy my car was experienced and extremely sweet! He did a great job helping me get int I had an excellent experience. The salesman Jesse that helped me buy my car was experienced and extremely sweet! He did a great job helping me get into my new car and was really kind to my daughter while we waited and helped keep her busy. He even gave her a snack! The gentlemen that helped me sign the paperwork was great as well! Very kind and made sure I understood everything I signed. I would definitely recommend this dealership and Jesse above all others! More
by Newcargirl19
Employees Worked With
Jesse Santana
May 31, 2019
Love the new ride Lucky to have such a godd sales woman for the both of us. Made my Experience easy and settling. The only thing im going to miss about the car buying E Lucky to have such a godd sales woman for the both of us. Made my Experience easy and settling. The only thing im going to miss about the car buying Experience is Shelby thank you guys for such a good time and good car. GO HYUNDAI!!!! More
by Vinny15
Employees Worked With
Shelby Ohayon
May 28, 2019
Great dealer Just purchased my 2nd car from this dealer. Excellent experience with sales both times. They were very friendly and knowledgeable. I dealt with Joel Just purchased my 2nd car from this dealer. Excellent experience with sales both times. They were very friendly and knowledgeable. I dealt with Joel this time and he was great. The service department is also excellent I have found Dustin to be trustworthy, friendly and making sure my car is running well. More
by donnal39
Employees Worked With
Johnathan Mirow, Dustin Maynard, David Goodrich, Joel Arteaga
May 28, 2019
Dealer for the people? Key Hyundai claims that they are the dealer for the people. Well i have seen nothing that shows they are for their customers. Where should i begin. In Key Hyundai claims that they are the dealer for the people. Well i have seen nothing that shows they are for their customers. Where should i begin. In 2016 i purchased a (certified) preowned 2013 Hyundai sonata. So within two days i found out that they never went through a full inspection because my windshield wiper motor was blown. And when i brought it in and had them fix it the first technician to work on my car left all of the snap rivets off and broke my splash guard while it was dragging under my car. So when i brought it back and asked if anything was dragging under my car i got a very rude just no. So after they figured out what the problem was (technician caused) they said its not a safety hazard so they would not cover the broken splash guard. So fast forward a year and i bring my car in for service asking for a full rundown and i admit i did miss an oil change which disqualifies me from their drive worry free program but the service writer who is no longer employed by key Hyundai because of shady sales tactics tells me if i did all of my service equaling 1700.00 i would be back in the drive worry free program. Well that was a lie too. Another 6 months and a couple of oil changes later its time for new tires which i was under the impression that the former writer had given me they would be covered this time around. Not a chance . So i spoke to a very nice receptionist who i told my story to and she wanted to set up a meeting with the service manager well i went in on the day of that meeting come to find out he was on vacation so i talked to one of the new service writer's who i told what was going on and he rudely replied to me well she dosen't make the rules. And i have put 3500.00 into a car that i have owned for just over 2 years that i have only put 23000 miles on and yet again their greed and lack of customer service has led me to never return. So moral of the story is key Hyundai is not the dealer for the people they are all about sales and taking advantage of people who work hard for their money and who are not so well versed in car service. More
by Paullamb1230
Employees Worked With
Dustin Maynard, Dan Freitas
May 28, 2019
New Car Hello my name is Charlene Gomes! I’m so happy I went to key Hyundai of Manchester! I walked in and was greeted by shelby! She was the most beautifu Hello my name is Charlene Gomes! I’m so happy I went to key Hyundai of Manchester! I walked in and was greeted by shelby! She was the most beautiful and helpful young lady! I have the best experience with her!!she made me feel so comfortable! I have the worst car from another dealership and I didn’t feel safe in the old car that I had so Shelby help me get a new car! I’m so happy with my new car and happy with the service I have gotten from Shelby! Keep up the good work Shelby you made my family feel safe driving anywhere ! More
by cgomes848
Employees Worked With
Shelby Ohayon
May 25, 2019
Excellent Great Service. Purchased my second car here, never an issue. Everyone helpful. Highly recommend this place to friends and family. Jesse Santana was Great Service. Purchased my second car here, never an issue. Everyone helpful. Highly recommend this place to friends and family. Jesse Santana was an exceptional salesman. Go Bruins!! More
by Bruinric
Employees Worked With
Jesse Santana, David Goodrich
