
Key Hyundai of Manchester
Vernon, CT
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I am extremely pleased with our whole car buying experience. Jesse greeted us outside and was with us every step of the way. My husband and I showed up to look at a car that we had browsed the lot a experience. Jesse greeted us outside and was with us every step of the way. My husband and I showed up to look at a car that we had browsed the lot and saw the day before. A short time later I drove my new car home. Thank you to Jesse in sales and Johnathan in finance for making the process so easy. Your friendliness, professionalism and knowledge made our experience great. Thank You More
Absolutely poor service job and clearly all about money I will never have this place work on my car again. I've had my car diagnosed and was quoted $8,000 worth of work that need to be done. I eventually sa I will never have this place work on my car again. I've had my car diagnosed and was quoted $8,000 worth of work that need to be done. I eventually saved enough and got the $8k worth of work done to my car, including wash and detailing (which they did a HORRIBLE JOB ) 5 months ago. After the work was done, I picked it up and smelled fumes coming into the vents. Figured I'd give it time to burn the fluids off that may have leaved. Months went by and strong fumes was still coming in. This was not an issue prior to the $8K service and repair work. So now, I called in, I'm told that I have to get it diagnosed AGAIN, which mean MORE MONEY in their pockets. They so-called found two more problems wrong, which the first diagnosis "didn't pick up". I was told it was going to cost $1,500 for the repair. I eventually saved enough yet again and had the work done. Things went well for a few days but I smelled hints of fumes, decided to give it another week to burn off, no. Still there. They didn't fix it at all apparently because now, my Check Engine turned on. Called the service a third time and instead of offering me FREE DIAGNOSTIC AND SERVICE for their apparent INCOMPETENCE, I'm told that it's coming out of MY pocket for the third time! You guys are low down dirty crooks and I will NEVER RETURN! I've put my trust in you but clearly MONEY is more important than RESPECT and INTEGRITY. More
Jeff went above and beyond to get me into a vehicle of my preference not once but twice. Jeff knows what you want and makes it happen for you. I had something wrong with my tire and Jeff went out of his way preference not once but twice. Jeff knows what you want and makes it happen for you. I had something wrong with my tire and Jeff went out of his way as a salesman and made sure that everything was fixed. I totally recommend Jeff. And if I needed another vehicle I will go back to Jeff for him to sell me another vehicle. thank you Jeff for being a great salesman and down to earth person!! More
I dealt with Jeff Martin who busted his rear to get me approved and into the right car for me. He was patient and understanding at the issues I was having. approved and into the right car for me. He was patient and understanding at the issues I was having. More
Jeff was very attentive and was very thorough on our option of getting a car. He did not stop until he got me into what I was looking for. He was very professional and very knowledgeable and pay close a option of getting a car. He did not stop until he got me into what I was looking for. He was very professional and very knowledgeable and pay close attention to what my son and I wanted. More
Used 2017 Hyundai Elantra I had excellent experience with Mr. Francis William. Since I entered the dealership was able to express what I was looking for an range of money affor I had excellent experience with Mr. Francis William. Since I entered the dealership was able to express what I was looking for an range of money affordable, help me find right car. knowledgeable regarding warranty, explaining & answering any questions. It's very stressful buying a car, he make easy to deal with it. he walked me through how to program features in my car. Thump up!!!!! Happy with my used Hyundai Elantra Sincerely yours Yolanda Hernandez More
Seth was awesome as soon as I came in he welcomed me and helped me with my car issues that I thought wouldn’t happened he’s was super nice and very helpful and went above and beyond I would recommend Seth t helped me with my car issues that I thought wouldn’t happened he’s was super nice and very helpful and went above and beyond I would recommend Seth to everyone More
Was very pleasant. Helped me out tremendously. Very nice and knowledgeable about the cars, loan process and everything. Will definitely be back and will definitely refer. and knowledgeable about the cars, loan process and everything. Will definitely be back and will definitely refer. More
There was no pressure to buy. They worked with us to get financing and the car we wanted. Getting the paperwork was quick and everything was explained and clear. We enjoyed our experience. financing and the car we wanted. Getting the paperwork was quick and everything was explained and clear. We enjoyed our experience. More
Second car I have gotten from Key and everybody there is friendly and helpful. Steven was a great salesman to work with. He did everything he could to get me the car I wanted at the right price. friendly and helpful. Steven was a great salesman to work with. He did everything he could to get me the car I wanted at the right price. More