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Key Hyundai of Manchester

Vernon, CT

4.1
2,082 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,082 reviews

December 12, 2020

Seth was a cheerful and knowledgeable salesman who took his time with me and sold me the vehicle that I really wanted. I would highly recommend Seth. More

by Irev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Strano
Dec 21, 2020 -

Key Hyundai of Manchester responded

Dear Irev, We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!

December 10, 2020

This has to be the worst dealership service department in the world. I will never bring my car to them for nothing. My car has paint peeling off on the roof hood and both fenders. They will not fix it when i More

by None of your business.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Brown, Kevin MacDonald
Dec 21, 2020 -

Key Hyundai of Manchester responded

Dear Valued Customer, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to wecare@keycars.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

November 30, 2020

Excelente servicio desde que llegamos hasta que nos fuimos. José contestó todas nuestras preguntas y me ayudó en todo momento. Estoy muy agradecida y feliz con todo. Nuevamente gracias!!! More

by Glorimar Montalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Muniz
Dec 21, 2020 -

Key Hyundai of Manchester responded

Estimado Glorimar, gracias por dejarnos una reseña tan maravillosa. Estamos encantados de que haya amado su experiencia; nuestro personal estará encantado de leer lo que escribió. Ponemos la experiencia y la satisfacción del cliente como nuestra prioridad, y su revisión reafirma el arduo trabajo que realizamos todos los días. Así que gracias por tus amables palabras y esperamos verte de nuevo.

November 30, 2020

Estoy muy contento con el servicio. El trato fue excelente, muy amigable. La ayuda fue de gran bendición. Se nos consiguió lo que buscábamos. Muchas gracias More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Muniz
Dec 21, 2020 -

Key Hyundai of Manchester responded

Estimado Luis, gracias por dejarnos una reseña tan maravillosa. Estamos encantados de que haya amado su experiencia; nuestro personal estará encantado de leer lo que escribió. Ponemos la experiencia y la satisfacción del cliente como nuestra prioridad, y su revisión reafirma el arduo trabajo que realizamos todos los días. Así que gracias por tus amables palabras y esperamos verte de nuevo.

November 30, 2020

Amazing service and dedication. Jose and the team make all to help you during the buying process and understanding all of your new car. You feel with your family. More

by Ingenierotaveras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Muniz
Dec 21, 2020 -

Key Hyundai of Manchester responded

Dear Ingenierotaveras, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

November 30, 2020

Experience was great, 100% satisfied!!!! Would refer all friends and family to Hyundai. Very professional and comfortable place to deal with, all very helpful and honest. More

by Dsprague22
Recommend Dealer
Yes
Employees Worked With
Jose Muniz
Dec 21, 2020 -

Key Hyundai of Manchester responded

Wow, Dsprague22! It sounds like you had a great time with us. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Hope to see you again soon!

November 27, 2020

I walked to the dealer without an appointment and Steven told me I am getting you into a car and he did. Low down payment, on a certified used car with low mileage. This dealer work for you. Thank you S More

by jonathancruzsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
Dec 21, 2020 -

Key Hyundai of Manchester responded

Dear Jonathan, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

November 23, 2020

I recently had a collision that totaled my favorite car. I wasn't really looking to buy a Hyundai but the 1st minute I stepped out of my rental Ed Douton met me and make me feel so welcome to the dealer. More

by Debra Levesque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton
Dec 21, 2020 -

Key Hyundai of Manchester responded

Dear Debra, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

November 23, 2020

Steve was an awesome salesperson. I went in 3 different times looking at Santa Fe's. He was very helpful all those times and remembered me each time. He's a 10 in my book. I had a 12 year old Santa Fe t More

by lbjamieson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Mirow, Steven Cerasoli Jr.
Dec 21, 2020 -

Key Hyundai of Manchester responded

Dear Ibjamieson, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

November 22, 2020

We weren't planning on buying a new car when we stopped at Key Hyundai. We went to look and start our search for a new car. Ed Douton met us at the door and because of his personality, knowledge, patienc More

by Patti
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edward Douton
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