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Key Hyundai of Manchester

Vernon, CT

4.1
2,082 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,082 reviews

October 24, 2022

Great experience, I love my car! The staff made it a quick and east process. More

by Rachel Batchelder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Jonathan Callahan
Oct 25, 2022 -

Key Hyundai of Manchester responded

Dear Rachel Batchelder, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 14, 2022

After a few exchanged emails, all communication just completely stopped. The dealership has really bad communication with prospect customers. This is coming from someone with 5 years of dealership exper More

by Perelliemedia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billmary Ortiz, Alysia McIntyre, Lizmarie Bonilla
Sep 16, 2022 -

Key Hyundai of Manchester responded

Dear Perelliemedia, Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at wecare@keycars.com or call our team at 203-877-6820 Ext 346. We’ll work with you to resolve any issues as quickly as possible.

September 05, 2022

Stopped in on Friday with a few questions and inquiry about Tucson’s in stock. Was greeted by my salesman Alex who welcomed myself, my partner, and my service dog. Everyone was more than welcoming to Bis More

by justinfisher70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 16, 2022 -

Key Hyundai of Manchester responded

Dear Justinfisher70, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

September 02, 2022

Today I went to Key Hyundia where my son's girlfriend bought her first used car with no service appointment at all to see if they could take it for a drive for a noise she heard - Todd DiBiasi drove with More

by Lennore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you Hyundia team!
Sep 20, 2022 -

Key Hyundai of Manchester responded

Dear Lennore, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 31, 2022

Jeff Ransom is awesome. He found me the perfect Tucson and made it perfect. I love it. More

by Punky2cats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ransom
Aug 05, 2022 -

Key Hyundai of Manchester responded

Dear Punky2cats, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 22, 2022

The Representative Dan Defreitas is the best! He is courteous, very knowledgeable, helpful and so humble. He’s concerned about the customer’s satisfaction. He ensures your car is getting the ser More

by Adriene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Defreitas
Jul 22, 2022 -

Key Hyundai of Manchester responded

Dear Adriene, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

July 12, 2022

It was my first time buying a car and Steven C really helped smooth over my experience. I was able to test drive, finance, and get everything sorted ASAP! He was great about answering my questions and ma More

by Jake P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
Jul 15, 2022 -

Key Hyundai of Manchester responded

Dear Jake P, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

June 15, 2022

Horrible experience in addressing my vehicle recall remedy. I got a mailer from Hyundai to schedule an appointment for an urgent safety recall. I set up an appointment online. I called them to confirm More

by reachsayan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel DeFreitas
Jul 07, 2022 -

Key Hyundai of Manchester responded

Dear Reachsayan Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact me at Lizmarie@keycars.com or call our team at 203-443-5400 Ext 346? We’ll work with you to resolve any issues as quickly as possible.

May 22, 2022

The salesman Ed was very helpful getting me my hybrid and he was by far the most knowledgeable salesperson I dealt with (and I dealt with a lot) More

by CTHybridGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton, Shelby Ohayon
May 24, 2022 -

Key Hyundai of Manchester responded

Dear CTHybridGirl, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

May 21, 2022

Very pleasant, and clean! Would definitely go back to buy another car. Ed was my sales guy and he was very nice and informative More

by Gilhoolyben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Douton
May 21, 2022 -

Gilhoolyben responded

Great hob

May 21, 2022 -

Gilhoolyben responded

Great job