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Key Hyundai of Manchester
Vernon, CT
2,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 17, 2021
This is my 3rd car from Key, and I wouldn’t go elsewhere! Elie was an awesome salesman, not pushy just wanted to get me the car I wanted. Jesse the manager sold me my last car there and he not only remembere Elie was an awesome salesman, not pushy just wanted to get me the car I wanted. Jesse the manager sold me my last car there and he not only remembered me but the month and year I bought the car. Great place and people! More
by Klacroix9592
Employees Worked With
Johnathan Mirow, Jesse Santana, Elie Valdes
May 15, 2021
Thank you Jose for making purchasing a vehicle easy and not so stressful. You listen to the customers wants and needs. Enjoying our new vehicle already. not so stressful. You listen to the customers wants and needs. Enjoying our new vehicle already. More
by Lcartier307
Employees Worked With
Jose Muniz
May 14, 2021
Seth lowered my interest rate from 12% to 4% within a year. I’m 21 years old with a brand new 2021 Hyundai Elantra SEL. Best customer service ever! Best deals ever! year. I’m 21 years old with a brand new 2021 Hyundai Elantra SEL. Best customer service ever! Best deals ever! More
by mesquilin
Employees Worked With
Seth Strano
May 14, 2021
I was very pleased with Seth’s help in getting me into my new car. Easy to work with and a great attitude towards helping his customers. GIVE THIS MAN A RAISE! new car. Easy to work with and a great attitude towards helping his customers. GIVE THIS MAN A RAISE! More
by theryanguthrie
Employees Worked With
Seth Strano
May 13, 2021
This is my fourth vehicle with this dealership and this is the reason I keep coming back, they treat you like family. Steven takes the time to walk you through the process and completely answers every qu is the reason I keep coming back, they treat you like family. Steven takes the time to walk you through the process and completely answers every question you have in detail!! Keep up the great work!! More
by Ctbass22
Employees Worked With
Steven Cerasoli Jr.
May 09, 2021
I have been in 9 loaners in one years time while paying $456 per month “on time payments” for my $30,000 vehicle I purchased at Key of Hyundai Manchester. Starting in Feb of 2020 I purchased a 2016 Che $456 per month “on time payments” for my $30,000 vehicle I purchased at Key of Hyundai Manchester. Starting in Feb of 2020 I purchased a 2016 Chevy Malibu with 28,000 miles for $30,000 from Key of Hyundai Manchester. From the day I left the dealership with the car there were issues. From the vehicle not driving forward when put into drive, the start to stop stopping every single time, the gears not changing, to the tires being dry rotted and them not wanting to offer me the drive free worry free. I had brought the car back to them in which they had “fixed” and returned the vehicle. Basically I went back and fourth with bringing the vehicle back to them until one time I said that they needed to provided a porter because of the huge inconvenience and I was told by Dan Defreitas (service advisor) that he would “call the police and mark the loaner I had as stolen” I then drove there. Again now I get my vehicle back and as soon as I received the vehicle I turned around and drove it right back to them when they now referred me to Key of Chevrolet. Well, because as Dan said “we’re a Hyundai store we only deal with Hyundai’s”.... Mind you I BOUGHT THE CAR FROM THEM NOT EVEN WEEKS AGO. I then went to Key of Chevrolet where they had shared they had to rebuilt my transmission and put in a new engine. Mind you I just purchased this vehicle. So I called my sales person and reported to him what was going on and that I would need to be traded out of this vehicle. I been fighting with them since then to get out of the vehicle on their end.... Now I have furthered my search into a lawyer as it is now May 2021. I had been bringing my car paying deductibles for these nonsense fixes since DAY ONE. I have been in 9 loaners in one years time while paying $456 per month for my $30,000 vehicle I purchased at Key of Hyundai Manchester that I never once missed a payment for.. In April 2021 I called Key of Hyundai day in regard to the SAME issue the transmission (the car drives backwards when and drives and stalls) it is automatic... its extremely dangerous. I speak to Chris Brown ( Service Manager) in regard to these issues. He is completely silent half the phone call to the point where I am saying hello repeatedly and just hear him typing away. Mind you I was pregnant with twins during this all and in and out of vehicle’s and was told I could drop my car off but no loaner was available he didn’t even make any effort. I had my c section that up coming Monday. I had no vehicle. This has been extremely stressful. And this company (KEY OF HYUNDAI) needs to do better what happened to “DRIVE FREE WORRY FREE” JILL MERRIAM???? There is so much more but this is just the start to MY CAMPAIGN!!!! More
by Jamilla101
Employees Worked With
Dan, Chris Brown, Jeff Martin
May 08, 2021
Very friendly and inviting dealers that make for a great overall car buying experience. Would recommend them. Check them out if your in the Manachester area. overall car buying experience. Would recommend them. Check them out if your in the Manachester area. More
by Gary
Employees Worked With
Jose Muniz
May 08, 2021
Our experience at Key Hyundai was excellent! We purchased 2 cars and Jose made sure everything went smoothly! We're very happy with the whole process. 2 cars and Jose made sure everything went smoothly! We're very happy with the whole process. More
by Tanya
Employees Worked With
Johnathan Mirow, Jose Muniz
May 01, 2021
This place rocks! Sales, service, everyone goes outta their way to make ya feel like family. Jeff's the man, go see him, you'll have more fun buying a car than you thought was possible their way to make ya feel like family. Jeff's the man, go see him, you'll have more fun buying a car than you thought was possible More
by Chipper Man
Employees Worked With
Jeff Martin
