Key Hyundai of Manchester
Vernon, CT
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I want to thank Tim and Shaun in Service and Rhenda and Ed Poland in sales for making every issue I have with Key the best experience ever!! I live over an hour away and knowing that those guys are there Ed Poland in sales for making every issue I have with Key the best experience ever!! I live over an hour away and knowing that those guys are there makes my trip seem less overwhelming! It is very refreshing to meet a good, honest group of people at a dealership! :D More
This is the 5th car we have bought from Key in Manchester. Obviousley, it is the only place we go to purchase our vehicles. You get a great car for the money and the "worry free" plan is sensatio Manchester. Obviousley, it is the only place we go to purchase our vehicles. You get a great car for the money and the "worry free" plan is sensational. The sales people are not pushy at all. They aim to satisfy. We have referred several people to this dealership. The owner Jill Merriam is a real person. She is down to earth and will always accommodate if there is an issue. We give them a 5+++++ Ben and Candy Phelps More
I just want to say that if your in Connecticut or anywhere near the state and want to buy a new Hyundai, the only dealership you should visit is Key Hyundai. After a nightmare experience with a c anywhere near the state and want to buy a new Hyundai, the only dealership you should visit is Key Hyundai. After a nightmare experience with a competitor, I found myself taking a drive across town to Key. Never having been there before, I found exactly what I was looking for thanks to the salesman Sal Kroemer and finance manager Brendan Camilleri. Both were friendly, knowledgeable and really made me feel comfortable. I knew I had made the right choice and my experience couldn't have been more satisfying. Sal even went out of his way to get the make and model that I wanted...no problem. I highly recommend this dealership..once you've been there you'll know what I mean. Thanks guys! You are true professionals! More
Initially there was no particular reason in choosing Key Hyundai. But from the first time I visited the dealership and spoke with a sales rep, I did not feel that I was being pressured into purchasing a ve Hyundai. But from the first time I visited the dealership and spoke with a sales rep, I did not feel that I was being pressured into purchasing a vehicle. The salesman, Kevin, took note to the type of Santa Fe I was looking for (the initial used Santa Fe I looked at was taken by another customer later due to I did not put a deposit down, which ended up working out for me in the end). Kevin did not try to push me into a different vehicle nor did he ask me to look at a new vehicle. About one month later, I went to a different Hyundai dealership to look a used Santa Fe (but did not like the condition it was in). The salesman at that dealership began to talk to me into looking at a new Santa Fe, explaining all the details included in the SE model compared to the GLS model, despite letting the salesman know that I am not interested in the little details (he continued to tell me about those details). Afterward, the salesman began to try to talk me into buying a 2010 Santa Fe that day, despite initially telling him that at the present time I was looking and not interested in buying right away. I ended up back at Key Hyundai to talk to Kevin to let him know that I was looking at 2010 Santa Fe's. Since I started working with Kevin a month prior, he remember what I was looking for and suggested looking at the 2010 Santa Fe that I ended up buying. While looking at the Santa Fe I bought, I did not feel pressured in any way into buying the vehicle. Key Hyundai worked with me on the price (which was in the ball park of what edmunds.com stated was the true market value, in fact they worked with me and offered less than what was on the website). Even when I sat down with the finance rep, I did not feel that I had no other option but to sign the papers. I asked if I could get back to them in about 2 hours, to which they said yes. I would definitely recommend friends and family to Key Hyundai when looking for a vehicle. More
Have bought 2 cars there, both times the service and prices I received were excellent. When I had an issue it was taken care of quickly and to my satisfaction. The financing was explained in detail. The prices I received were excellent. When I had an issue it was taken care of quickly and to my satisfaction. The financing was explained in detail. The 100,000 bumper to bumper warantee was honored without hesitation. I have sent a numer of people there and they have had a good experience. More
From the moment I walked into the dealership until I drove my new car home the salesman (Sal) made me feel extremely comfortable. He was extremely knowledgable and very friendly. I felt as though I had drove my new car home the salesman (Sal) made me feel extremely comfortable. He was extremely knowledgable and very friendly. I felt as though I had known him for years. He called today as a follow up to see how things were going with the car. Of course they are going wonderfully. Tom handled the financing and it was a very easy process. Tom was also extremely friendly and answered what few questions I had. I would 100% recomend this dealership. I couldn't be more happy with the overall experience. More
Looked at several cars on a Sunday when the dealership was closed.When I returned I wasn't chased down by salespeople trying to get my buisness. When I finally did need help Sal was attentive, courteous a was closed.When I returned I wasn't chased down by salespeople trying to get my buisness. When I finally did need help Sal was attentive, courteous and knowledgable about the cars. I found the car I wanted in a matter of minutes, signed the paperwork, and was asked to go home and come back later in the evening. When I returned they had the car all detailed and ready for me to drive home in. This had to be the easiest purchase of any automobile I've ever bought! I would highly recommend Key Hyundai and their fine staff!!! More
We reside in Manchester Ct. we purchased a car from key Hyundai in Vernon and had an outstanding experience, in fact of all of our 30 years of puchasing cars, this by far has been the most pleasant experei Hyundai in Vernon and had an outstanding experience, in fact of all of our 30 years of puchasing cars, this by far has been the most pleasant expereince. From the very beginning, we felt welcome, we were greeted by Tom,one of the managers, and were directed to Jose as our salesperson. Jose made us feel like we were family friends and made us feel so comfortable, we were nervous changing car dealers but felt it was time for a change. We rented a Hyundai while on vacation in Miami Fl. and really like it. Jose was very professional, yet put us at ease. Tom check on us to make sure that things were going well, which we appreciated. We have NEVER had an easier purchase than this one. All facts were presented honestly, and Jose made sure that all the details were taken care of. This was amazing. We would like to thank Tom, Jose and Manny for all their help making this one of our most pleasant car buying experience. You guys ROCK. We will be sending our daughter and Son in for a car when their need for a new car comes up. thanks again William and Yvonne Whitney More
Treated very well. Owner was involved with my purchase and made me feel very important. I have purchased 4 cars from this dealership and will continue in the future. I will also recommend this dealership and made me feel very important. I have purchased 4 cars from this dealership and will continue in the future. I will also recommend this dealership to friends and family. Jill was instrumental in making this purchase happen. Also, Sal the salesman was excellent. More
We recently purchased a used VeraCruz with Hyundai. Our sales rep Mike K was very helpful and easygoing. He was not a high pressured sales guy like some other dealerships that we had visited. I would hig sales rep Mike K was very helpful and easygoing. He was not a high pressured sales guy like some other dealerships that we had visited. I would highly recommend this dealership. Mike and Tom were very helpful with our purchase. More