Key Hyundai of Manchester

I would recommend this dealership to anyone. They were knowledgeable, polite, and not pushy at all. They worked with me to find the car I wanted, and even offered to rent me a car until the care arrived. knowledgeable, polite, and not pushy at all. They worked with me to find the car I wanted, and even offered to rent me a car until the care arrived. The price of the car was exactly what they said it would, and there were no surprises come paperwork time. If you need a Hyundai, I would go to Key. More

This experience from the very first phone call until I drove my new car off the lot was amazing! My sales guy Gene Laygo was the nicest sales I have ever dealt with. He was not pushy at all and was only drove my new car off the lot was amazing! My sales guy Gene Laygo was the nicest sales I have ever dealt with. He was not pushy at all and was only interested in my needs and concerns as a customer. My husband was not with me during this purchase, which made things a little more difficult for me. Gene was more than willing to talk to my husband on the phone to ease his mind. And it worked, thanks Gene!! Sal and Liz were great too. I was there on a very busy day and felt at home and got to know the sales team pretty well. Thanks all for a great experience!! I will be sure to send you referrals and purchase from you again!! More

My fiance and I went into the dealership in Manchester to trade in our Town N Country van for a suv. The car I liked was in the back lot and needed a battery and tires so we could not test drive it. After t trade in our Town N Country van for a suv. The car I liked was in the back lot and needed a battery and tires so we could not test drive it. After talking with Zack and Frank I was told that the trade in would be 4,000.00 and the dealership and I aggreed to the down payment of $1500.00. Was told car would be ready on Monday. Zack called and said the car wasnt redy yet but would be on Tuesday.I called him back and said I will pick the car up on Wednesday and Zack was going to call me if it wasnt ready. Waited all day..No call.Went to the dealership and was told to "have a seat" and some one will be right over. After waiting for over an hour for someone to get to us I was told car was still not ready and left a message for Zack to give me a call Thursday. Went in on Thursday to see Zack and the car I was told to "have a seat" again and that Keith would go over the financing, Zack was off that day. I said for what..I havent even test driven the car yet. A week later.. So after taking it for a ride, my fiancee and I decided that we liked it. Then Keith told me that the trade in would only be 2000.00 and my down payment went up another 1,000.00 and that my car payment would be $85 more a month for what Im paying now. Why would I want a higher payment? Since I have a low credit score..Thats why I went there because Jill said she can help customers with credit issues. There is too much mis communication and too much "have a seat and someone will be with you" policy. I didnt feel appreciated and I was not a priority to anyone in that dealership. Poor customer service. More

My wife and I just boaught our second Hyundai, we bought a 2007 Sanata the first time and loved it,ED POLAND was our salesman, had great service and dealership help in any time we needed it. From the purcha a 2007 Sanata the first time and loved it,ED POLAND was our salesman, had great service and dealership help in any time we needed it. From the purchase and in service. Now we bought our 2nd HYUNDAI. We used ED POLAND AS OUR sales rep, CAN NOT praise him enough, HES A GREAT DEPENDABLE AND RESPECTFUL SALESMAN, he gets the job done and was even better on this sale, we bought a 2011 Santa Fe this time. If you want a great dependable and great service, USE THIS DEALERSHIP, if you want top people working for you to help you this is the place to go. KEY HYUNDAI and its sales team, service team, can not be happier, ED POLAND keep up the good work. More

I bought a car that was listed at $10,300 and I ended up purchising it for $13,147. Since I have bad credit I was forced to pay a $700 fee that was only described as a way to ensure that the bank made a pr purchising it for $13,147. Since I have bad credit I was forced to pay a $700 fee that was only described as a way to ensure that the bank made a profit. They also made me get the "worry free" warranty (for another $1,400) by telling me that without it the car would not be worth enough to get the loan. They only told me that I would have to come in for oil changes under their service plan. I later came to find that their service plan includes "recomended preventitive maintenance" totaling another $3,142. On top of this the best rate they could get me is 17% so in the end I will have paid over $23,000 for a $10,000 car. I would not recommend this place to my worst enemy! More

We had a very pleasant experience at Key Hyundai. They were very accommodating and the customer service was outstanding. They explained all the features of the car and answered all of our questions to our were very accommodating and the customer service was outstanding. They explained all the features of the car and answered all of our questions to our satisfaction. We also appreciated the fact that there was absolutely no pressure to purchase anything extra. More

I have had nothing but problems since looking for my car. It has been in the shop twice since I got the car a little over a week ago. On Saturday, when I was told the car needed to be there to be looked at, It has been in the shop twice since I got the car a little over a week ago. On Saturday, when I was told the car needed to be there to be looked at, the car had never moved, as far as I could see. I have tried to contact the owner several times only to be directed to people who don't answer their messages. More