Key Hyundai of Manchester

I am a repeat customer of Key Hyundai of Manchester because of the friendly service I am provided with. I visited the dealership in August 2011 looking for a quality used car. Salesperson Gene Laygo because of the friendly service I am provided with. I visited the dealership in August 2011 looking for a quality used car. Salesperson Gene Laygo greeted us warmly, though it was a rainy day. He listened to what I was looking for and cheerfully pointed out several vehicles that could meet my needs. I very much appreciated Gene's honesty and friendliness. He encouraged me to take a test drive and answered all my questions to ensure I would be satisfied with my purchase. The process was relatively quick and painless, and the dealership worked with me to meet the needs of my budget. After my purchase, I called the dealership with several additional questions. Gene took the time to answer them, and Chris from the service department provided additional reassurance. I was very pleased with the friendly service I have received from Gene and everyone else at Key Hyundai of Manchester. ----- There was one item I was extremely displeased about, however. There is a $200 "optional" VIN etching service provided by the dealership, through which the VIN is laser-engraved into every pane of glass on the vehicle. It turned out that this fee is applied regardless of the customer's preference, making it not "optional" at all. Worse yet, this fee is not disclosed until the payment takes place. For those customers to whom $200 makes a big difference, this is EXTREMELY upsetting. More

The interest rate I received is deplorable, but given my recent credit history, probably not the dealer's fault. I will, however, be seeking to re-finance this vehicle ASAP. Regarding the people I dealt recent credit history, probably not the dealer's fault. I will, however, be seeking to re-finance this vehicle ASAP. Regarding the people I dealt with, Gene was fabulous and so was Tom....I enjoyed the experience, but not enjoying this interst rate..... More

my wife and i were looking for a car. After searching online and visiting a dealership in ellington, where we were given the run around on cars with over a hundred thousand miles and an 18.99% interest r online and visiting a dealership in ellington, where we were given the run around on cars with over a hundred thousand miles and an 18.99% interest rate we gave up. Then on the way home we passed key hyundai in vernon. We met with Bob and told him our credit sucks we can afford this amount can you help us. Bob said with a smile Yes we have plans for anybody. To make it short We got a 2006 vechile with 33,000 and an 8.59% rate. I highly recommend those guys for anybody with good or bad credit. There friendly, helpfull and will do what they can to help you and put you in a quality car. More

I liked working with Justin who was very nice, polite, not pushy, answered any questions that I had and very patiently went over the car with me. You're lucky to have him! Others in the office came up a not pushy, answered any questions that I had and very patiently went over the car with me. You're lucky to have him! Others in the office came up and introduced themselves and were polite and friendly. I didn't leave feeling like I had been taken. I do think that I might have done a little better in price had I been more persistent and better prepared (however, I honestly didn't think the dealership was open on Sunday so wasn't as prepared as I hoped to be). I was not pressured into buying anyway and I'm okay with the deal I received. One thing I am curious about - The day I picked the car up was the start of a rebate program and I was able to get free Simonizing. I don't think it would have been fair to the customer to pick up their cars the day before and not receive the same option. Maybe the policy is to offer it to buyers within a few days of the purchase but if not, I would hope that would be something that changes. More

I came into key hyundai thinking it was going to be like all the other dealerships i have been to in the past, I was prepared to have to fight my way to a good price, i was so pleasantly surprised when I wa all the other dealerships i have been to in the past, I was prepared to have to fight my way to a good price, i was so pleasantly surprised when I was greeted by my salesmen Zack, He was very polite and seemed concerned about my needs and not just about selling a car. I was offered a fair price on my trade in right off the bat and also on the used accent I Was looking at. I was then introduce to Sal(finance manager) who took great care of me and helped make it a quick and easy process, overall I had a great experience and would recommend anyone to come visit Key. More

I arrived at Key with little thought of purchasing a car, just window shopping due to hearing about their great deals from commercials. Needless to say I walked out of there with the perfect used car for my just window shopping due to hearing about their great deals from commercials. Needless to say I walked out of there with the perfect used car for my family. My sales person was Zack and he was extremely helpful in explaining the process and answering all my questions. He made my experience at Key Hyundai very pleasant and worth the wait! Much better than other places I've dealt with in the past! More

Joey was extremely friendly and did his best to help out a first time buyer get the best deal possible. He went out of his way and took a lot of time to make sure I was comfortable and well informed! a first time buyer get the best deal possible. He went out of his way and took a lot of time to make sure I was comfortable and well informed! More

i purchaced a 09 optima joey vazquez was a great help this was my first time buy and he was very helpfull and honest I'd say my over all experience was a great an hastle free. thanks joey i love the car this was my first time buy and he was very helpfull and honest I'd say my over all experience was a great an hastle free. thanks joey i love the car More

Not pushy, very friendly and knowledgeable. Even working in a trailer during construction the staff was top notch. Anyone not going to Key Hyundai to purchase a new Hyundai or a used vehicle would be insan in a trailer during construction the staff was top notch. Anyone not going to Key Hyundai to purchase a new Hyundai or a used vehicle would be insane. I'll be going back in the future to purchase another car. Imagine the service once the new location is complete next year! More

My family has been through foreclosure and bankruptcy recently. While every other dealership was offering me rates in the 16-18% range, Key came in at 8.99 from a very reputable lender. 8.99% may not s recently. While every other dealership was offering me rates in the 16-18% range, Key came in at 8.99 from a very reputable lender. 8.99% may not seem great to some but it saved me thousands over the term of the loan. Key did all this in the most pressure free and professional way. I was referred to them and have already referred my parents who purchased a vehicle. If you are in the market for a vehicle you should give them a chance for your business. More