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Key Hyundai of Manchester

Vernon, CT

4.1
2,082 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,082 reviews

October 08, 2023

Yousif was so helpful in the finance dept he helped me look up some old paperwork from a previous transaction. He was so helpful More

by sheridan8686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yousif
September 03, 2023

No one responded to multiple attempts at contact regarding a vehicle that I was considering buying. More

by lszpryngel
Recommend Dealer
No
Employees Worked With
No particular person
August 12, 2023

Worst of the 39 cars I’ve purchased in my life. I never vacation I buy cars. I’ve had Kai shipped around the country numerous times. Worst sales person I’ve ever worked with in my entire career Bre More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Breanna and Yusuf , Shelby Ohayon
August 03, 2023

Tries to sneak in a huge diagnosis fee for items covered under an extended warranty. I’ve had three horribly indescribable customer service experiences and this morning, we made the decision to never ever More

by lhead1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Where’s the ‘Service Department?’
July 19, 2023

Brianna was brilliant. Such a happy and helpful person. We loved working with her. She was easy to deal with, and we feel she had our best interests in mind. She immedi More

by aajustjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Casiano — 5 stars, Dan Miranda
May 25, 2023

Very unpleasant sales people. Their inventory control is not good as they have no idea what cars are in stock More

by Joe Hyundai
Recommend Dealer
No
Employees Worked With
Joel Arteaga
May 12, 2023

Arianna and Steve were very helpful and friendly. . Great service and answered all my questions!! I would highly recommend them .. More

by Shirley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arianna and Steve
May 12, 2023 -

Shirley responded

Great place to buy a car !!

January 09, 2023

Last week we leased a 2023 Kona, our fifth Hyundai (purchased the Tucson and leased three Sonatas) from Ohio and other dealerships and this was by far our best experience! Jeffrey Ransom was knowledge More

by Lgake4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Ransom-Sales, Marwan- Sales Manager, Shelby Ohayon
Jan 10, 2023 -

Key Hyundai of Manchester responded

Dear Lgake4, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

December 16, 2022

I had an appointment, but when I arrived I waited 25 minutes, then assigned to another salesman. I asked the salesman not to run my credit to allow me to get home to unlock the 3. He called me SEVERAL T More

by passionfire2022
Recommend Dealer
No
Employees Worked With
Jeffery ransom
Dec 28, 2022 -

Key Hyundai of Manchester responded

Dear Passionfire2022, Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at wecare@keycars.com or call our team at 203-877-6820 Ext 346. We’ll work with you to resolve any issues as quickly as possible.

November 30, 2022

Love the experience that I had at Kia Hyundai Dylan Valente is such a wonderful person very knowledgeable. I’m hoping this review gets into his file as the one I wrote previously I can’t find it anywhe More

by margaretjohnson
Recommend Dealer
Yes
Employees Worked With
Dylan Valenti
Dec 08, 2022 -

Key Hyundai of Manchester responded

Dear Margaret Johnson, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.