Key Hyundai of Manchester
Vernon, CT
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My first dealings with Key Hyundai began with Laurel who had emailed me right away and called me back to set up an appointment. She was very friendly, professional and polite and really made me feel like m had emailed me right away and called me back to set up an appointment. She was very friendly, professional and polite and really made me feel like my business was important. As soon as I walked into the dealership I was greeted right away by my sales associate Joey Vazquez and we began the process with no wait time. I was trading in my old car and I knew that I was intersted in either a 2012 or 2013 Elantra. We took care of the trade in and the credit paperwork and I did a test drive. Both Joey and Joe Cardella made me feel very comfortable. They were very helpful, polite and treated me with respect. At the end of the appointment Joey went back over all of the features of the car and he took the time to show me how everything worked and even synced my phone and downloaded my contacts for me. I am really enjoying my car. I would go back again for my next car. More
I enjoyed working with salesman Ketsana Syharat .He was very informative and pleasant to work with.My calls were returned promptly.This is my second lease at this dealership. Renovated dealership has a very informative and pleasant to work with.My calls were returned promptly.This is my second lease at this dealership. Renovated dealership has a great new atmosphere. More
JD was definitely a treat to work with. He made me feel completely welcomed from the moment I walked in. Unlike other times I and my family have been to other dealers, he didn't make any assumptions, asked completely welcomed from the moment I walked in. Unlike other times I and my family have been to other dealers, he didn't make any assumptions, asked very detailed questions, and didn't try to force any desicions on me. He made the experience very personal by sparking a conversation about school and work, and even gave some advice about my future endeavours. He wasn't aggressive, but seemed very confident in his knowledge and understanding of the merchandise. He also didn't try to fill my head with anything unrealistic as to what I could actually afford. But the one thing that caught my attention was that, he never gave me the feeling that he was trying to "Get over on me", because I was a female. I and my mother were very pleased with the outcome of the sale. I would 100% reccommend the dealer, and am completely satisfied with the outcome. More
I have bought several cars from this dealership and never had an issue, and this time was no exception. From the moment we walked in we were greeted and well taken care of. Jd was awesome in working with us had an issue, and this time was no exception. From the moment we walked in we were greeted and well taken care of. Jd was awesome in working with us and even though we didn't get into the Sant Fe we originally wanted, we got into a brand new 2012 Sonata. He helped us through the whole process, took his time, and even drove 20 miles to finalize the deal that night when one of us couldn't be there to sign. I couldn't be happier with our experience and will be sure to go back when we start our search for our next vehicle. More
JD was great to work with. Very knowledgeable about the cars and differences between models. Sal made the whole purchasing process easy and answered all of my questions immediately. I would recommend them cars and differences between models. Sal made the whole purchasing process easy and answered all of my questions immediately. I would recommend them to anyone considering a Hyundai. More
Bob was exceptional. He was very friendly, kind and wiling to help. Sal did a great job to get the financial portion managed. I would highly recommend Bob to anyone in the future. wiling to help. Sal did a great job to get the financial portion managed. I would highly recommend Bob to anyone in the future. More
I came in after they were already closed but Gene still came outside and greeted us. We appreciated that he still took the time to walk around the lot with us and help us find the cars we were looking for. came outside and greeted us. We appreciated that he still took the time to walk around the lot with us and help us find the cars we were looking for. He made an appointment with us the next day and we drove the cars we looked at and decided on a preowned kia. We love it and took it home today. Very easy to buy a car from these guys. More
My daughter and I were extremely impressed at how we were treated at this dealership. From the moment we walked into the showroom, Bob was friendly, helpful and extremely knowledgable about the car buying p treated at this dealership. From the moment we walked into the showroom, Bob was friendly, helpful and extremely knowledgable about the car buying process. He and Sal were patient and worked hard for us so we could drive home with the car of our choice. It gets better...Jill the owner came out from her office and personally greeted us and spoke to us for about 20 minutes. She was not pushing cars on us, we chatted about kids, health, travel which made us feel like she card a great deal about us as individuals instead of a number walking in with a wallet. It was the best experience we have ever experienced at a car dealership. Bob and Sal are the BEST!!! And Jill is amazing. Thanks guys!!! More
We had a truly pleasant experience from start to finish with Joey. He was very honest, professional and friendly. He took his time to answer all of our questions. He was very knowledgeable about the car with Joey. He was very honest, professional and friendly. He took his time to answer all of our questions. He was very knowledgeable about the car we were interested in, guided us through our financing options without any pressure at any time. For someone younger in the business, many people twice his age could take note at a how true professional handles themselves. Joey is an stellar example of that. We are 100% satisfied and would gladly recommend anyone. More
words cannot explain what a fantastic experience we had at Key Hyundai this past weekend. my wife and i were looking to reduce our car payment and grade up to a newer car. Went in and spoke with Jeff and at Key Hyundai this past weekend. my wife and i were looking to reduce our car payment and grade up to a newer car. Went in and spoke with Jeff and Jill Merriam, owners of key haundai, this was our 4th car we purchased from them. They were amazing in helping us get the payment we needed and the car we wanted. From the beginning to the end the process was easy, friendly, professinal, we were treated unlike any car dealer we had ever been to. Everyone we encounted was very friendly, kind, and did everything they could to make this a great experience. We did have a bump in the road in the past, but what we have learned is that Jill is there to make it right if something goes wrong or a mistake is made. All you have to do is call and ask for her and she is willing to sit down and listen to what you have to say. and make it right. How many can say that about any other car dealer? To sit down with the owner of the dealership, after 25 years of buying cars, i have never encountered this. So go down to Key Hyundai and see what they can do for your situation. every car sale is different and sometimes things happen. Give them a chance. You will not regreat it. More