Key Hyundai of Manchester
Vernon, CT
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Angela was great, she was very patient and she kept my mother very occuipied as we had to wait for things that were out of angelas control. shs missed a family party as we were there until 7pm on a satur mother very occuipied as we had to wait for things that were out of angelas control. shs missed a family party as we were there until 7pm on a saturday which was much apprieciated. she also offered for me to return to get the car detailed. Great Job Angela!! Thanks More
I had not purchased a new vehicle since 1999 and was a little nervous. From the moment I walked into Key, I felt very comfortable. Don Jones was the salesperson that worked with me. He asked questions little nervous. From the moment I walked into Key, I felt very comfortable. Don Jones was the salesperson that worked with me. He asked questions about what I would like in a car and truly listed to my answers. He also took the time to answer my questions and I never felt rushed or pressured. After we talked, he said that he would be back with what he thought would be the perfect car for me - and he did pick a winner! It had all of the features which we had discussed (except a moon roof which was later installed). The price and monthly payment was in line with what we had discussed. I purchased the car that same day and am thrilled. The whole process from start to finish was positive. I look forward to being a customer of Key Hyundai for years to come. I would highly recommend this dealership and Don Jones. More
I previously visited a Hyundai dealership in the city to look at the Hyundai Sonata. A two hour visit was unproductive and overwhelming. I checked dealerrater.com and decided to change Hyundai dealerships look at the Hyundai Sonata. A two hour visit was unproductive and overwhelming. I checked dealerrater.com and decided to change Hyundai dealerships based on the ratings. I decided to visit Key Hyundai based on their ratings on the website - what a great decision! My sales person, Matt Louis, was polite, knowledgeable, friendly and very interested in my "must have's", as well as the budget I was working with. In less than an hour Matt found the car I wanted, with more options than I thought were possible and came in below budget. The buying experience was fantastic. I picked up my car a few days later and worked with Angela Bailen because Matt was out of the office. Angela stepped right up where Matt left off with exceptional customer service. Like Matt, Angela is extremely friendly and very knowledgeable about the car I bought. She took her time explaining all the functionality of the 'bells and whistles' and made sure I understood the fantastic options in my car. I went back to the dealership the next day because I had left items in the glove box of my trade-in and Angela sat with me again, to review my hyundai account to verify that the bluelink option was activated. Angela is an exceptional asset to Key Hyundai. I would recommend Angela to anybody looking to buy a car. Key Hyundai is an exceptional dealership with an awesome staff. More
I bought a 2008 Hyundai Sonata from Key Hyundai. it is my third car and was by far my best car buying experience. I worked with Jason Gunn(trust me on this ask for him). he was the most helpful and patient s third car and was by far my best car buying experience. I worked with Jason Gunn(trust me on this ask for him). he was the most helpful and patient sales man i have met. he was able to work with my budget and find me my awesome new...well pre-owned car! now i am driving worry free. thanks everyone at Key Hyundai and especially you Jason Gunn!!! More
Arriving at Key Hyundai, I was greeted by Alex on the showroom floor. He was very efficient at finding out what I was looking for in a vehicle. It didn't take long for him to find the perfect car for m showroom floor. He was very efficient at finding out what I was looking for in a vehicle. It didn't take long for him to find the perfect car for me. Alex was very knowledgeable, friendly and patient. Jonathan was also very friendly. He made the finance portion go by smooth and painlessly. Overall Alex and Jonathan made my entire car buying experience a pleasant one. I would definitely recommend Key Hyundai along with Alex and Jonathan to any of my friends and family. Thank you. More
Friendliest staff ever! Got me into my brand new car the same day! While we waited they kept checking on us. Even offered to grab us lunch! Alex was a joy to work with I would recommend him and anyone else same day! While we waited they kept checking on us. Even offered to grab us lunch! Alex was a joy to work with I would recommend him and anyone else at Key to anyone I know! I will only go to them! A repeat customer for sure ! More
My Husband & I went to Key Hyundai of Manchester to purchase a new car. We had a trade in with negative equity. Matt Lewis & the Finance team got the job done for us. We now have a worry free 2013 Hyun purchase a new car. We had a trade in with negative equity. Matt Lewis & the Finance team got the job done for us. We now have a worry free 2013 Hyundai Accent and are very happy with the level of customer service and efficiency we received and would recommend Key Hyundai to our friends and family. Raymond & Darlene DeVenero, East Windsor, CT More
I purchased a car at Key Hyundai in Manchester this week and I have never felt better about a decision!! Alex Mendoza and his entire team were so helpful, friendly and patient with me! As a mom, I needed a and I have never felt better about a decision!! Alex Mendoza and his entire team were so helpful, friendly and patient with me! As a mom, I needed a reliable vehicle and the car I had just wasn't cutting it. I had financial concerns and tons of questions, I was certainly not the easiest customer but every single member of the team greeted me with a smile and a wave and made sure I felt comfortable and "at home". Alex went above and beyond to answer all of my questions, work with all my needs and made sure I got a super reliable car that is absolutely perfect. They hooked me up in every way possible and were so flexible. They made this process easier than I ever imagined it could be. If you're looking for a reliable vehicle, visit Key Hyundai and make sure you ask for Alex Mendoza!!!!! I am a customer for life! Thank you, thank you, thank you to the entire Manchester team and especially Alex! More
Don is professional, friendly, helpful and straightforward. At no time did we feel any pressure or sense that we were not being treated completely honestly. All car buying experiences should b straightforward. At no time did we feel any pressure or sense that we were not being treated completely honestly. All car buying experiences should be this good! More
My husband and I came to Key Hyundai for the first time. My husband and I came to Key Hyundai for the first time. It was our best experience ever at a car dealership. We met with Angela Bailen and she was s My husband and I came to Key Hyundai for the first time. It was our best experience ever at a car dealership. We met with Angela Bailen and she was so nice and very helpful! We had a tricky credit situation and Angela and her coworkers helped us into our new car that we got to take home the same day!! We will definetly recommend Angela and key hyundai to our family and friends! More