Key Hyundai of Manchester
Vernon, CT
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I came into the dealership looking for a use car with leather and sunroof. I drove away in a new sonata limited. I didn't think that I could buy a new car. thanks matt . you are the best leather and sunroof. I drove away in a new sonata limited. I didn't think that I could buy a new car. thanks matt . you are the best More
I just wanted to say that I had an excellent experience at Key Hyundai in Manchester, CT. My salesman was Steven Cerasoli and he helped me through the buying process. I appreciate all that he did to help m at Key Hyundai in Manchester, CT. My salesman was Steven Cerasoli and he helped me through the buying process. I appreciate all that he did to help me find the right car and make it as smooth as possible. I would recommend this dealership to anyone that sees me car. More
As a graduate student, I have never purchased a car before on my own. The first two cars that I owned were great used Subarus, and were given to me as gifts. However, it was time for me to get a new before on my own. The first two cars that I owned were great used Subarus, and were given to me as gifts. However, it was time for me to get a new car. I went to Key Hyundai because I was staying with one of my friends in CT and he recommended that we go look at cars there. I became interested in Hyundai, coming from Subaru, because I saw deals advertised, one of my friends swears by Hyundai (as his has made it across the country multiple times, including through the mountains with a hitched trailer), and my brother just got his second Hyundai. I went to Key Hyundai having an idea of the types of cars I wanted to look at. While observing the inventory of cars outside, that was when Joe approached me. He was very nice and friendly, and wanted to be as helpful as he could. I told him upfront that I was interested in getting a new car, and that I was looking at the Elantra and the Elantra GT and that I wanted to test drive them. After explaining a bit about the cars, we were off test driving both of the cars. Joe was very helpful in explaining the differences of the cars, as well as all of their features. When we came back from the test drive, we began to talk numbers. At first, the deal I was offered was not what I had seen advertised. I inquired about this, and asked what the finances would look like with a different deal, such as the one advertised. After some thought and comparison, it turned out that the deal that I was first offered was actually better suited for me, which is why it was originally offered first. Joe and the other employees were very patient and nice; I never once felt pressured that I had to buy the car. Additionally, it was only one hour from closing time on a Saturday, and yet everyone was still super helpful and friendly. It was simply one of the best experiences that I have ever had at a car dealership, and I am very confident in my decision to choose Key Hyundai. I want to thank everyone for their help, and I certainly recommend this dealership to anyone looking for new cars, especially Hyundai. More
Key Hyundai was an excellent choice for my family. I spent several weeks shopping around for a new car and I was relieved that I met Steven Cerasoli at Key Hyundai. The new body on the 2013 sonata was v spent several weeks shopping around for a new car and I was relieved that I met Steven Cerasoli at Key Hyundai. The new body on the 2013 sonata was very impressive, along with the excellent gas mileage. Steven was full of knowledge and the low rate financing was icing on the cake. I only wished that I had stopped in sooner instead of wasting time looking at other brands with lesser warranties. This dealership is in a league of its own and I will pass on my experience to all my friends. More
First I would like to say I like the new renovated dealership, its very inviting and state of the art. I bought my first Hyundai in 2006 so I have not been back since 2008 after my services were done. dealership, its very inviting and state of the art. I bought my first Hyundai in 2006 so I have not been back since 2008 after my services were done. I loved my first Hyundai, so I returned this past June to see if I could purchase another Hyundai Sante Fe. I was greeted by West Dukes, who is one of your salesman. What I was most impressed with, was he was a very friendly to me and relaxed...I didn't feel any pressure at all. After a few questions he asked me and I told him what I was looking for he showed me the Hyundai Sante Fe Sport and it was "my personalty" to a tee!!! I test drove the truck and fell in love with it and I knew it was the car for me. What I liked most about my shopping experience is West made it quick and fun. I like the "quick" part because I have very little time in my life. So by him listening to my wants, he was able to show me a car that I liked and I was able to make the purchase in a short amount of time. I would recommend anyone to your dealership and to West Dukes. He is a great salesman and your dealership is lucky to have him. Stephanie Stevens Windsor, CT More
I went through a very bad week dealing with another dealer. I had no interest in going to another dealer as my opinion had fallen of all dealerships. When I walked through the door, I was greeted by dealer. I had no interest in going to another dealer as my opinion had fallen of all dealerships. When I walked through the door, I was greeted by Johnathan. Very welcoming and warm. Had my credit approval in 15 minutes and took me for a test drive. When I left I knew I would go back Monday to buy the Ford we test drove. Monday, he had everything all set for me. Showed me how controls worked on the vehicle, answered any questions I had and was APPRECIATIVE of my business. He had me in and out in under 2 hours. Great job! Kind, courteous, understanding, compassionate. I could go on and on. Just a heart felt thanks to him for all his hard work. More
Don put a lot of work and effort into this car purchase. We came in on Saturday, 8/10/2013 and didn't like the offer given so we left. Don called me at work on Monday with a new offer. I had my husband re We came in on Saturday, 8/10/2013 and didn't like the offer given so we left. Don called me at work on Monday with a new offer. I had my husband return his call as I was at work. They negotiated back and forth several times which ended in our making an appointment for Tuesday 8/13/2013 at 5:30 p.m. Mike (financial manager) did some wonderful things and got us a great deal on a great car. I love my new car. Thank you More
I gave this rating because, of the service I received from Don Jones and his assistant Joe. I have never thought of buying a new/used car for myself or let alone by myself because I would definitely be from Don Jones and his assistant Joe. I have never thought of buying a new/used car for myself or let alone by myself because I would definitely be tricked into getting one either with issues or complications, or better yet way to expensive for me to even think of purchasing it and then paying a high monthly payment. So, my first car was purchased through my stepfather whose motto is, "it will get you from point A to point B", so color or outside and inside interior didn't matter much to him but, hey beggars cant be choosers right!. So I took the car, it was pretty beat up, and rusting all over but I knew maybe in a couple of years or so I would be able to purchase one, since I am getting my Associates as a paralegal. But throughout the year I have had its been nothing but issues: first the brakes had worn out, then my radiator went, exhaust system was rusting out, Mice tore through my wires and one of my impeller fans broke, so I had to trick the system by turning my heat on so it didn't over heat. So, believe it or not, I got through it all. Until, one day I received a wake up call. I was driving on the highway when my engine heated up so bad my whole car just turned off and I was driving at about 70 MPH, and my tires weren't in the best condition. I almost hit two vans, I quickly swerved off the high way, enough to get pushed to the side. Instead of taking my stepfathers word about point A to point B, I thought about my safety first. That same day, I called to make an appointment with Key Hyundai in Manchester. I went to this place first because I heard about Jill Miriam on the radio asking for old trashed up cars that she needs for extra money and about first time buyers getting a great deal on a new or used car. The next day, I went in to find my name on a big white board greeting me, and a bunch of sales associates greeting me with smiles and happy faces. I literally felt so comfortable here, so I relaxed my nerves. I then met Don Jones, and his assistant Joey. Let me tell you, these guys were amazing, Don was so fast about financing the car and looking for payments affordable for me as a student. I did play some hard ball but Don was the real one who got me saying, wow I am really going to like it here. He introduced me to two cars that are affordable within my cost range, the first one was okay, but the second one, was absolutely beautiful. It was a 2008 Hyundai Elantra, practically brand new but it was used. He knew the look in my eye and grab the keys before I could say, "Can I test drive it". As we get in the car and getting a few driving lessons from Don haha, he explained every detail in the car, the safety ratings, and the maintenance information along with insurance coverage for the car and myself. At first I was dreaming but this car, this magnificent vehicle, made me feel safe again. I literally cried when I got out of this car. I knew I was not going to leave this dealership till I had it. So, we got through paperwork and financing situations along with payment plans and insurance coverage. I left that dealership in my dream car, and left my death machine there for the crushing. Don and Joe made me feel so safe, like family. I felt like family in that dealership. I know that from here on, Don and Joey will be the guys I will go to when my family continues to grow and look into purchasing their first cars. I couldn't ask for better service then from Don and Joe, I thank them for finally making me feel a lot safer in my new vehicle along with my fiancee, I know they will take care of me in the future and I look forward to their services. I LOVE YOU KEY HYUNDAI IN MANCHESTER. THANK YOU SO MUCH FOR EVERYTHING. More
I can't tell you how much my husband and I enjoyed working with Angela. Not only was she professional and knowledgeable, she also made us feel very special. She always had time for me when I had que working with Angela. Not only was she professional and knowledgeable, she also made us feel very special. She always had time for me when I had questions for her. The experience was great! Also, can't say enough about Jonathan. I plan to be back again when it's time for my husband to trade in his 2004 for a newer car. You can bet that we'll be at Key Hyundai looking for Angela! Lesia LeClerc More