Key Hyundai of Manchester
Vernon, CT
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My sales person was very professional and helpful. Angela helped us,along with Don,to find an affordable certified used vehicle to fit our budget and needs. . helped us,along with Don,to find an affordable certified used vehicle to fit our budget and needs. . More
johnathan mirow is a top notch sales person. He knows his stuff and is very friendly with no high pressure sales pitch. I would buy another car from him and recommend him to anyone buying a Hyundai or any ot stuff and is very friendly with no high pressure sales pitch. I would buy another car from him and recommend him to anyone buying a Hyundai or any other car. More
Matt was amazing! Very friendly and professional at the same time. He is a great person to work with. I have told my friends who are about to go car shopping to start and hopefully buy from Matt! same time. He is a great person to work with. I have told my friends who are about to go car shopping to start and hopefully buy from Matt! More
I visited this dealership for the first time and i was very impressed with the level of service i was given. John was great going over all of the features of my new car. very impressed with the level of service i was given. John was great going over all of the features of my new car. More
I was very pleased with the service I received. I walked in there desperate to get a newer car with my poor credit score. John and his associates helped me into a 2010 Nissan Altma. It took some time and ha in there desperate to get a newer car with my poor credit score. John and his associates helped me into a 2010 Nissan Altma. It took some time and hard work to help me drive off in a new car. I would recommand anyone I know who is looking for a new car. More
Thanks Matt for helping me and my family get into a better and Reliable car I have always wanted a SUV and I got it I do Appreciate your effort thanks a lot :) everyone was so nice n understanding I wi better and Reliable car I have always wanted a SUV and I got it I do Appreciate your effort thanks a lot :) everyone was so nice n understanding I will Recommend Key Hyundai ;) More
Don used to work with my mother at another dealership, so knowing that, I knew that he wasn't going to give me the run-around I've always dreaded about car buying. The day of the sale was great, totally exce knowing that, I knew that he wasn't going to give me the run-around I've always dreaded about car buying. The day of the sale was great, totally exceeded my expectations. The process was quick and painless, and Don got me into a brand new elantra, for the monthly payment I was hoping for. Overall, it was a great experience and I absolutely love the car! More
My husband and I went to Hyundai dealership in manchester for an appointment we had previously set-up. The first thing they got us to do was fill out a form with all details, run a credit score and determine for an appointment we had previously set-up. The first thing they got us to do was fill out a form with all details, run a credit score and determine the vehicle we are eligible to have (which happened to be a 2012 pre-owned Elantra). I was not too impressed because we were not given options, then again, my husband set out his requirements and did not raise concerns so I went along with it. But that was my mistake, it didn't take long from there for things to get out of hand. I can't say anything good about the customer service. From the moment we walked in, not only they kept us waiting for a while, the salesman did not know answers to basic questions such as can a zero down arrangement be applied to a pre-owned vehicle. While he ran back and forth between us and the manager, he made sure to annoy the xxxx out of me with pushy sales talk which he eventually made sound like "I spent time talking to you, now you better buy this car" - trying to get us to agree on a quotation in writing before we left. In addition, he also played number games, once again running back and forth between us and the manager, trying to make it look like he was trying to get deductions on the price... it was all a big drama filled with clown acts. The part that really made me angry was when he tried to get my details (including SSN) through deceit; claiming that the bank did not want my husband to own two vehicles. At that point I lost my calm and demanded that I speak to the so called bank that claims these nonsense. I can go on and on about this horrible experience; however the bottom line is when you walk in there, they assume you are dumb and they continue with a lame sales pitch to persuade you along making a dumb decision. The price we were offered for a 2012 preowned car was only approx. $1250 than the price of 2013 brand-new, same model with a very high APR (as against what we secured for our car through another dealership). I must mention that Mike, (the sales manager) was quite professional amidst the salesman's drama that wasted our time and energy. My suggestion based on experience: Do yourselves a favor and go somewhere else to buy your car. You wouldn't want people treating you like your IQ was 55 and wasting your time! More
Steve was so very patient, explaining the different vehicles, different financing, etc. I was at the dealership for several hours and ultimately bought a new Sonata. This is the second car I have boug vehicles, different financing, etc. I was at the dealership for several hours and ultimately bought a new Sonata. This is the second car I have bought from this dealership, so I know that the service is the best. All employees are friendly, efficient and look to keep customer satisfaction at the highest level. I'm sure when I am looking for another car (new or certified) I will be back. Carol D. More
This was the best car buying experience I every had!! Everyone was so friendly and they really took care of all my needs. I think the only think that could make this dealship better is if they gave massa Everyone was so friendly and they really took care of all my needs. I think the only think that could make this dealship better is if they gave massages but you really don't need one because there is no hassle and no stress when you buy a car from Key Hyundia. More