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Key Hyundai of Manchester

Vernon, CT

4.1
2,083 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,083 reviews

December 03, 2013

my experience was great. i was looking for a pre-owned and not sure i would be approved and matt Louis was able to get me a new Hyundai accent within my budget. I will recommend him to my family and frien More

by sollievans1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
matt louis
December 03, 2013

I had such a great experience working with Matt. I got the car I always wanted and he worked hard to keep it in my price range and didn't try to push me to get a more expensive car that I couldn't afford. More

by daisy29870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 30, 2013

There was an issue with the financing after the sale, but it was taken care of very quickly and completely to my satisfaction. I was very pleased with the outcome. More

by lcheranck
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
November 26, 2013

"The Johns" help me get out of the car I hated and into a car I love at pretty much the same price but a way better interest rate. They were polite and struck up conversation about other things be More

by linksmommy323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Mirow
November 25, 2013

I purchased a NEW 2005 Santa Fe and was told it came with lifetime tire and battery replacement. Seven years later, I needed a battery and was told that I missed my last oil change at Key and that voided the More

by printer49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 29, 2013 -

Key Hyundai of Manchester responded

We are so sorry to hear about the issue you are having. We would love the opportunity to understand exactly what happened and to try to resolve it. Customer concerns, and an aility to provide a solution to them is so important to Jill that she has a special email address customers can use just for their concerns. Please email the details to jillcares@keycars.com and we will do our best to find a solution quickly.

November 25, 2013

The customer service was very good Matt really knew his stuff.He's a real cool dude. I would recommend him to my friends and family More

by jghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 23, 2013

Amazing customer service ..I absolutely will recommend them to my friends and family. Special thank you to Joe and Angela for all your hardwork..I love my new car thank you!! More

by ashadams26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe
November 20, 2013

The staff was truly wonderful and helpful and quick to meet all of our needs. Steve went out of his way to make this experience memorable easy and fun. He went above and beyond for us and made us feel lik More

by Crakerjackid1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bianchi, Steven Cerasoli Jr.
November 20, 2013

It was wonderful working with Steve, who helped us through the process. I would definetly recommend Key for my friends as I did have a wholesome experience picking my Hyundai Sonata there. Hope to see More

by GaneshPV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
November 18, 2013

I would give this dealership a triple a rating. From the minute we walked thru the door until we left with our car we were treated extremely well. Don Jones was very personable and took his time helping us. More

by papa0153
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Jones
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