
Key Hyundai of Manchester
Vernon, CT
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Called dealership to get info on returning lease on 2 cars and what the process was and to see about purchasing the cars outright but no one had 2 minutes to explain and we're not friendly in the least. cars and what the process was and to see about purchasing the cars outright but no one had 2 minutes to explain and we're not friendly in the least. Me guess is business is so good that they don't need our business or could be bothered so we found another dealer to work with, will NEVER return to key again if that be the additude. They lost two car sales today. Yeah, the dealer for the people alright. Not this family of Hyundai customers , get ur act straight and value your return customers. U lost two sales today. More
John approached us as we entered the building, offered his assistance, listened attentively to our desires in a "newer" vehicle, we discussed other vehicles we had looked at, and he said I'll be right bac his assistance, listened attentively to our desires in a "newer" vehicle, we discussed other vehicles we had looked at, and he said I'll be right back. We were so impressed at how well he listened, he brought out the PERFECT car!!! we purchased a 2010 Honda CR-V with all the amenities we were looking for. We not only got the perfect vehicle for us, but at an amazing price. John kept us informed of the time it would take to get us processed and apologized about how long it took to get us into finance, as there was only one person doing that job the day we went in. I am leery of dealerships as i have been burned badly in the past, but Johnathan has restored my faith. In a year when i am ready to replace my other vehicle we will definitely be returning to see Johnathan!!! More
I was in desperate need of a vehicle we didn't have one and we travel a distance for work my credit was shot I went somewhere else they lied to me I went to Key Hyundai they were upfront and honest wit one and we travel a distance for work my credit was shot I went somewhere else they lied to me I went to Key Hyundai they were upfront and honest with me and they did a terrific job and my payment and my finance charges. I received a wonderful box of cookies a personal thank you note from Jill. Angela called me the next day to see if I neede anything. Also they filled my car up with gas ! I will send as many people to them for business! More
We went to the dealership on New Year's Day looking for an end of year deal. My husband was rather demanding but Sean was polite and very friendly, even after we left the dealership without making a de for an end of year deal. My husband was rather demanding but Sean was polite and very friendly, even after we left the dealership without making a deal. Sean called my husband and worked out a deal, but the car we had looked at was SOLD! After going back and forth looking for another option, we picked another car, an Elantra Limited, wich is absolutely beautiful. We picked the car up during a snow storm; the staff was very helpful, Sean went through all the upgrades the Elantra Ltd has, since we were trading in an older Elantra. We will recommend Key Huyndai to all our friends, they were top notch! Ask to see Sean; he is an asset to the car dealership! More
This dealership blew me away, I couldn't believe the commercials but they were acually right. Another thing I loved is that they didn't let me settle for another car they kept working with me till I got commercials but they were acually right. Another thing I loved is that they didn't let me settle for another car they kept working with me till I got the car I really wanted not a random cheaper one. More
Don was great. No pressure and listened to what I wanted. Highly recommend. Also he was great with children. Overall very pleased and extremely satisfied Highly recommend. Also he was great with children. Overall very pleased and extremely satisfied More
Don was knowledgeable and friendly. He worked with me in my unique situation and thought of ways for me to afford my car. He remembered my name, returned my phone calls and e-mails promptly, and followed u my unique situation and thought of ways for me to afford my car. He remembered my name, returned my phone calls and e-mails promptly, and followed up with my insurance company. He, himself, owns the type of car that he sells. I would recommend him to anyone looking for a car. I felt that he gave me the best deal and accurately presented his product and financing. It was the best experience I ever had in buying a car. Thank you, Don. More
I appreciated Don's knowledgabilty and friendliness. He took time to explain answers to all of my questions and was willing to work with me to find a car that I wanted and that fit in my budget. I was a He took time to explain answers to all of my questions and was willing to work with me to find a car that I wanted and that fit in my budget. I was able to complete my purchase all in one day. More
My car buying experience with Key Hyundai was a great one especially for someone like me since I'm in the process of rebuilding my credit. I worked with Sean & Mike who was absolutely wonderful. The service especially for someone like me since I'm in the process of rebuilding my credit. I worked with Sean & Mike who was absolutely wonderful. The service they provided was outstanding they went above and beyond my expectations. Rating them at a 5 being the highest just does not seem high enough. Not only did they provide excellent service I walked out with a brand new car I will definitely be referring friends and family to do business with Key Hyundai. Thanks guy for making this experience one that I will never forget. Tasia Walton More
I wasn't planning to buy a car when I stopped in, I was just looking for what I might want in my next vehicle. Steven was very welcoming and provided me with a great deal of information. He went out was just looking for what I might want in my next vehicle. Steven was very welcoming and provided me with a great deal of information. He went out of his way to answer my questions and just let the product sell itself. Each step of the way, as I came to believe I might actually be able to own such a wonderful car, Steven and the staff at Key were there with solutions and smiles. It was a great experience and I will most definitely send my family and friends to Key Hyundai. More