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Key Hyundai of Manchester

Vernon, CT

4.1
2,083 Reviews

21 Hartford Turnpike

Vernon, CT

06066

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Showing 2,083 reviews

August 27, 2014

worry and hassle free experience I remember the first time if bought a car it was nerve racking and if didn’t know or understand the kind of financing if got for the car if purchased More

by yanzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jones
August 26, 2014

In for a "B" service, out with a different car! I was heading for vacation and took my car in for a "b" service. Was an hour wait and I strolled into the showroom. Evon began talking to me about my More

by mary1551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evon Smithson, Chris Brown, Mike Bianchi
August 25, 2014

good sales Wife and I had a pleasant buying experience. Steven was very helpful, patient, and courteous without being forceful (which some sales people are). More

by alscarfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
August 04, 2014

Very Happy Customer. Great service, very friendly, respectful, amazing attention to details. The feeling of being in a 5 stars establishment since the moment I drive in wi More

by Luis Marichal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jones, Damian Smith
August 01, 2014

Great Sales and Finance team. Sales rep listened to my requirements and budget restraints and put effort into finding the right car to fit those parameters. Provided a test drive a More

by MBriseno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Smith
August 01, 2014

Amazing Experience...Thank You! Our family was in a unique situation. We needed TWO new cars! The sales and finance team listened to our needs and financial parameters and managed t More

by ElizabethEgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cerasoli Jr.
July 31, 2014

IMPRESSIVE!! WONDERFUL!! THANK YOU! I bought a Sonata from Don...WONDERFUL EXPERIENCE WITH HIM. He is very knows his stuff. He helped me navigate the fear that everyone has buying a vehi More

by jamie sawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jones
July 31, 2014

Outstanding! Buying a car has always been a sort of scary experience for me. Not this time. The folks at Key put my fears to rest right away. Don Jones was knowled More

by JudyS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jones
July 29, 2014

spot delivery #1 for that Everything was great until a week later phone ring ring. Finance guy on the phone I have to bring car back I didn't get approved. After I signed all More

by amdoeboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bianchi
Aug 11, 2014 -

Key Hyundai of Manchester responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us. We are so sorry to hear that you are not satisfied with our dealership. We have looked into your concerns further and as you are aware, we are working together to have this resolved. Thank you.

July 29, 2014

Loving my new car, Kyle found a perfect fit for me! I was driving a dodge charger and I was getting sick of the gas I was putting into it and also how it handled in the winter. I'm now a proud owner of More

by rebecca.dobrouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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