Key GMC of Rochester - Service Center

Simple, well done Service worked efficiently and did a fantastic job. Paul catered to my every need and was always available for any questions or concerns. Same goes fo Service worked efficiently and did a fantastic job. Paul catered to my every need and was always available for any questions or concerns. Same goes for the whole service team. More

Recall of pontiac vibe airbag needing replacement ement Friendly accommodating staff good service prompt and done sooner than expected. Waiting room comfortable and pet friendly. Comfortable wait.overall I Friendly accommodating staff good service prompt and done sooner than expected. Waiting room comfortable and pet friendly. Comfortable wait.overall I had a very pleasant experience and would re commend to anyone. More

Evaluation of both headlights that weren’t working Dealership able to get my car in right away. Very friendly Service center staff. Able to figure out problem and complete work within few hours. Dealership able to get my car in right away. Very friendly Service center staff. Able to figure out problem and complete work within few hours. More

Poor review Service started work without the complete ok wasn’t really happy with the work provided truck had lots of work done and they were careless I spent 250 Service started work without the complete ok wasn’t really happy with the work provided truck had lots of work done and they were careless I spent 250$ on a detailing job after because my truck was covered in hand prints and grease also they did oil cooler lines and never added oil back in when I just had a oil change prior found that out because I was on the highways and my oil pressure dropped and the light came on glad I didn’t do any damage to my truck More

Great sales and service. Bought a new vehicle at Key a few months ago and was very happy with allowance for my trade and great price on purchase. Set up 1st service appointm Bought a new vehicle at Key a few months ago and was very happy with allowance for my trade and great price on purchase. Set up 1st service appointment and was really happy with scheduling options. More

SRVICE DEPT. PAUL SANCOUCIE THE SERVICE DEPT. MANAGER IS THE MOST CARING AND KINDEST MAN YOU WILL EVER MEET. NOT OUT FOR JUST THE DOLLARS. THIS MAN GOES ABOVE AND PAUL SANCOUCIE THE SERVICE DEPT. MANAGER IS THE MOST CARING AND KINDEST MAN YOU WILL EVER MEET. NOT OUT FOR JUST THE DOLLARS. THIS MAN GOES ABOVE AND BEYOND FOR HIS CUSTOMERS. BEST THING THAT EVER HAPPENED TO THIS GARAGE. "PAUL SANSOUCIE" :-) WILL NOT FIND BETTER SERVICE ANY WHERE ELSE! More

Great customer service The people who answered the phone is always pleasant. And Paul the service manager has been very nice and helpful!!! Great customer service... thank y The people who answered the phone is always pleasant. And Paul the service manager has been very nice and helpful!!! Great customer service... thank you Paul More

Always very good and caring! Caring and considerate. No one else ever touches my car. Excellent service and recommendations. Convenient and courteous. Would recommend to anyone Caring and considerate. No one else ever touches my car. Excellent service and recommendations. Convenient and courteous. Would recommend to anyone for service at anytime. More

Service and tire vibration. Replacement of two tires. The service was done well and there was no issues with the technician and his work. I was on a tight timeline and other than not returning calls the d The service was done well and there was no issues with the technician and his work. I was on a tight timeline and other than not returning calls the department handled everything very well. More

First Service Appointment for new Buick I had a 1pm appointment for my first service on my wife's new Buick Encore. As always Paul provided us with excellent customer service. I had a 1pm appointment for my first service on my wife's new Buick Encore. As always Paul provided us with excellent customer service. More