Key GMC of Rochester - Service Center

Excellent customer service. Paul and Christy in the service department are top notch and take great care with their customers!! Paul and Christy in the service department are top notch and take great care with their customers!! More

Very clean and professional. Really like this new facility. The staff are really helpful and always please to see you. Will not yake my car anywhere else Really like this new facility. The staff are really helpful and always please to see you. Will not yake my car anywhere else More

Service was quick, efficient and exactly what I thought it would cost. The service advisor was friendly and courteous. it would cost. The service advisor was friendly and courteous. More

Very happy with their service . They completed everything that I needed done thank you very much They completed everything that I needed done thank you very much More

Purchasing my Acadia and the service department was top notch. Very professional and courtesy. not the typical high pressure dealership. it was actually a very pleasant transaction, Bob was like talking notch. Very professional and courtesy. not the typical high pressure dealership. it was actually a very pleasant transaction, Bob was like talking to an old friend and I never meet him before. ..Others need to follow your example! More

Paul and his crew have been great. Very easy transactions. Kristy is super detailed and very organized. Entire staff is very friendly and helpful. Very easy transactions. Kristy is super detailed and very organized. Entire staff is very friendly and helpful. More

Was a very professional yet friendly like family experience. Very beautiful and clean establishment. I would highly recommend them. experience. Very beautiful and clean establishment. I would highly recommend them. More

Very professional and outstanding customer service. I will be bringing my vehicle here for all needs in the future. I will be bringing my vehicle here for all needs in the future. More

Made an appointment over the phone, they never mentioned that they had moved, when I got to the new place they didn’t have my appointment on the books. I declined having my air filter replaced and I had to that they had moved, when I got to the new place they didn’t have my appointment on the books. I declined having my air filter replaced and I had to sign a paper saying I declined this service. More

brought my car in on Thursday as it was stuck in 4wd and had som other on going issues told them my primary concern was the 4wd and they said they would look at the other issues Monday. Tuesday rolls around had som other on going issues told them my primary concern was the 4wd and they said they would look at the other issues Monday. Tuesday rolls around I call for an update and they said they refuse to work on my vehicle with no explanation. I asked to speak to a manager yet there was none to assist me. More