Key GMC of Rochester - Service Center

Absolutely perfect! Both of them truly understand customer service I would recommend Key auto service Both of them truly understand customer service I would recommend Key auto service More

Great to deal with. Service was excellent and fast. Reviewed the truck with me and showed me everything that I needed to know Service was excellent and fast. Reviewed the truck with me and showed me everything that I needed to know More

It was excellent. Paul took very good care of me. Keep up the good work. Paul took very good care of me. Keep up the good work. More

The woman in the service department is amazing very helpful from checking in to checking out and advising me on all aspects of my vehicle and your services for my vehicle helpful from checking in to checking out and advising me on all aspects of my vehicle and your services for my vehicle More

Christie in service center was great. The rest of the business not so. I have a CPO GMC CANYON 2021, I did not buy from them. Brought my truck in 3 times for the same issue just to leave The rest of the business not so. I have a CPO GMC CANYON 2021, I did not buy from them. Brought my truck in 3 times for the same issue just to leave with the same issue. They found everything that wasnt the problem then they found the real problem. Thought the issues were solved, nope picked it up drive 2 miles, alignment was off even after they did an alignment, ok easy fix. Woke up the next morning only to find ESC and traction control malfunction light on. almost brought it back a 4th time and decided something sketchys going on. I decided to go somewhere else with my warrantied truck. More

Paul is a great service manager, one of the best that I have interacted with in over my 50 years in the automobile business! Thank you, Skip have interacted with in over my 50 years in the automobile business! Thank you, Skip More

Fast and friendly service and the price was what I expected it to be. Thanks expected it to be. Thanks More

Service manager listened to our concerns and was very kind, even though they couldn’t find out what the problem was. kind, even though they couldn’t find out what the problem was. More

Very good service, knowledgeable about questions I had about my truck and the service was quick about my truck and the service was quick More

Excellent service. , Paul listened to my concerns, addressed them thoroughly and was prompt. I travel from Maine to New Hampshire because of Key’s team. Again, Thank You , Paul listened to my concerns, addressed them thoroughly and was prompt. I travel from Maine to New Hampshire because of Key’s team. Again, Thank You. More