Key GMC of Rochester

5 stars This was my second time coming in for service and both times the service team has been kind, efficient, and done great work. I will continue to come h This was my second time coming in for service and both times the service team has been kind, efficient, and done great work. I will continue to come here for all future services and recommend that others do the same. More

They excel at everything I had previously been turned away by two other local dealerships because I owed too much on my current car. I was looking to downsize, and Laura Delor I had previously been turned away by two other local dealerships because I owed too much on my current car. I was looking to downsize, and Laura Delorey helped me do just that. Got me into a vehicle I wanted at a price point that worked for me. Cannot say enough positive things about the Buick line of vehicles, this dealership, and Laura in particular. She will definitely be getting my business again the next time I need a vehicle. More

Excellent Customer Service Chad was a pleasure to deal with from start to finish. He was eager to provide alot of information, without going overboard or being pushy. He seeme Chad was a pleasure to deal with from start to finish. He was eager to provide alot of information, without going overboard or being pushy. He seemed extremely knowledgeable and asked repeatedly if I had any questions, if he could demonstrate some of the features, etc. He wanted to make sure I felt comfortable with the vehicle and the purchase. He also spoke highly of the dealership and the brand, recommending I come back for future service, sales, or even questions. Thank you Chad! More

The car buying experience everyone dreams of I'm extremely happy with my car buying experience with Key. The entire staff went above and beyond to ensure my needs were met. They truly care abou I'm extremely happy with my car buying experience with Key. The entire staff went above and beyond to ensure my needs were met. They truly care about the customer. More

Very easy to work with Very helpful on the phone and in person. Very accommodating throughout the process and they understand the value of time. Jordan made sure I got what Very helpful on the phone and in person. Very accommodating throughout the process and they understand the value of time. Jordan made sure I got what I needed. Will definitely return for future needs. More

Body Shop Quote Walked in for a auto body shop quote with no appointment . John took really good care of me and got me my quote very quickly. Thanks Walked in for a auto body shop quote with no appointment . John took really good care of me and got me my quote very quickly. Thanks More

Great experience Chad was super helpful as it was my first experience of going to a car dealership by myself. He helped me through all the paperwork, made sure I under Chad was super helpful as it was my first experience of going to a car dealership by myself. He helped me through all the paperwork, made sure I understood everything and answered all my questions. Overall, a great experience and I would recommend seeing him! More

all and all awesome I enjoyed the process of buying a vehicle from this dealership. The employees are helpful and accommodating. They helped me go through all my options I enjoyed the process of buying a vehicle from this dealership. The employees are helpful and accommodating. They helped me go through all my options and found me something I could I afford and enjoy More

Derek and his sales team were very attentive and helped get Derek being our primary contact was very helpful and worked very hard to assist us with the lease of our new 2020 GMC Canyon Denali. We would very mu Derek being our primary contact was very helpful and worked very hard to assist us with the lease of our new 2020 GMC Canyon Denali. We would very much refer any business to him. Jordan was also helpful executing the paperwork and explanation of the vehicle. More