Key GMC of Rochester

Excellent Customer Service Chad was a pleasure to deal with from start to finish. He was eager to provide alot of information, without going overboard or being pushy. He seeme Chad was a pleasure to deal with from start to finish. He was eager to provide alot of information, without going overboard or being pushy. He seemed extremely knowledgeable and asked repeatedly if I had any questions, if he could demonstrate some of the features, etc. He wanted to make sure I felt comfortable with the vehicle and the purchase. He also spoke highly of the dealership and the brand, recommending I come back for future service, sales, or even questions. Thank you Chad! More

Very easy to work with Very helpful on the phone and in person. Very accommodating throughout the process and they understand the value of time. Jordan made sure I got what Very helpful on the phone and in person. Very accommodating throughout the process and they understand the value of time. Jordan made sure I got what I needed. Will definitely return for future needs. More

The car buying experience everyone dreams of I'm extremely happy with my car buying experience with Key. The entire staff went above and beyond to ensure my needs were met. They truly care abou I'm extremely happy with my car buying experience with Key. The entire staff went above and beyond to ensure my needs were met. They truly care about the customer. More

Body Shop Quote Walked in for a auto body shop quote with no appointment . John took really good care of me and got me my quote very quickly. Thanks Walked in for a auto body shop quote with no appointment . John took really good care of me and got me my quote very quickly. Thanks More

Great experience Chad was super helpful as it was my first experience of going to a car dealership by myself. He helped me through all the paperwork, made sure I under Chad was super helpful as it was my first experience of going to a car dealership by myself. He helped me through all the paperwork, made sure I understood everything and answered all my questions. Overall, a great experience and I would recommend seeing him! More

all and all awesome I enjoyed the process of buying a vehicle from this dealership. The employees are helpful and accommodating. They helped me go through all my options I enjoyed the process of buying a vehicle from this dealership. The employees are helpful and accommodating. They helped me go through all my options and found me something I could I afford and enjoy More

Derek and his sales team were very attentive and helped get Derek being our primary contact was very helpful and worked very hard to assist us with the lease of our new 2020 GMC Canyon Denali. We would very mu Derek being our primary contact was very helpful and worked very hard to assist us with the lease of our new 2020 GMC Canyon Denali. We would very much refer any business to him. Jordan was also helpful executing the paperwork and explanation of the vehicle. More

Awesome Experience Chad made the buying experience easy and answered all my questions. My buying experience was awesome and I would definitely recommend this dealership Chad made the buying experience easy and answered all my questions. My buying experience was awesome and I would definitely recommend this dealership to others. Going to enjoy my new Truck. Thanks again Chad, More

Good experience Chad did a great job with all questions or concerns that I had. Made it relatively easy getting in to my new truck. Thanks Chad Chad did a great job with all questions or concerns that I had. Made it relatively easy getting in to my new truck. Thanks Chad More

Stephen C was so helpful to our Mom! I wanted to thank Steven for his patient and careful health as our mom had picked out a Buick down in Pennsylvania but wasn’t quite sure. When he had I wanted to thank Steven for his patient and careful health as our mom had picked out a Buick down in Pennsylvania but wasn’t quite sure. When he had one in stock she came to look at it he test drove it with her and it turned out to be even better than the one she had found down in PA. This made a big difference for us as we knew she was making the best possible choice thanks to his help! More