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Key Ford of Exeter
Exeter, PA
494 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 494 reviews
February 12, 2014
Buyer Be Aware....this dealer does not back its product. We recently purchased an F250 from Barber Ford. Through he sales process the team was extremely helpful and professional. However that is were the We recently purchased an F250 from Barber Ford. Through he sales process the team was extremely helpful and professional. However that is were the professionalism stopped. In 2 months the vehicle had been on Ford's service center in 3 differnt states and has cost over 1000.00 in repairs due to their service department not servicing the vehicle properly. This dealership does not back its product, does not return calls after the sell is made and becomes extremely unproffesional when confronted with the crap they sell. More
by mia0904
Employees Worked With
Joseph Berretta (used car salesman), Joe Dieptro (owner) and Marty (service)
December 17, 2013
Kathy-Jo was friendly, helpful, and informative. We were out of state buyers and she kept us informed via texts and calls about potential bad weather as we were driving up to Pennsylvania. Before the sale out of state buyers and she kept us informed via texts and calls about potential bad weather as we were driving up to Pennsylvania. Before the sale she held the car with a small deposit and the whole process was relatively pain-free and hassle-free. More
by Ncdadto5
Employees Worked With
Kathy-Jo
September 30, 2013
Katy Jo was fantastic to deal with. She provided us with multiple lease and purchase choices. She thoroughly explained every detail to us and answered every one of our questions. She was friendly and courte multiple lease and purchase choices. She thoroughly explained every detail to us and answered every one of our questions. She was friendly and courteous at all times. Jan was also a pleasure to deal with. He made the paper work completion less time consuming with his great personality. I have already recommended Barber Ford to many people ( at my tournament this past weekend) and I will continue to do so. Thank you for the great experience in purchasing my first Ford, everyone at your dealership was very up-beat and friendly. When we are in the market for a new car for my wife, we will be coming to BARBER. More
by jd2000
Employees Worked With
Katy Jo & Jan
October 09, 2012
Very poor customer service both from sales and management!!!! Spoke to a salesman about a car and he took a 100.00 deposit on the car so it would not be sold prior to me coming in to look at it. M management!!!! Spoke to a salesman about a car and he took a 100.00 deposit on the car so it would not be sold prior to me coming in to look at it. Manager called me 2 hours later to tell me the car was sold the following night and the salesman Joe never checked if it was sold. Had me on hold for over 10 minutes checking if the car was still available but manager told me he never checked with anyone. Poor way to do business and the manager Paul apologized for Joe's action but did not even offer to have me come in and find another car. Four family members purchased cars from Barber Ford which is why I chose to buy a car from them. Will be letting all my family, friends and customers know how shady Barber Ford is!!! More
by helenmyra
Employees Worked With
joe and paul
