Key Chrysler Jeep Dodge Ram Fiat - Tobey Auto Group
Xenia, OH
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buying a new dodge truck we bought a truck through joey carrico (key Chrysler) to tow a 5th wheel trailer. he was very informative and knowledgeable about the truck. my wife a we bought a truck through joey carrico (key Chrysler) to tow a 5th wheel trailer. he was very informative and knowledgeable about the truck. my wife and I have purchased several vehicles in the past from key Chrysler and will continue to do so in the future. More
Quick and easy , friendly , helpful staff Knowledgeable, friendly helpful staff, fairly painless purchase. Didn't feel pressured into buying something I Didn't want. Woul definitely look here Knowledgeable, friendly helpful staff, fairly painless purchase. Didn't feel pressured into buying something I Didn't want. Woul definitely look here again for my next vehicle. More
Great all around service! I couldn't be happier with the way my transaction went @ Key CJDR! I did the car buying service through USAA which links with TrueCar. Not having real I couldn't be happier with the way my transaction went @ Key CJDR! I did the car buying service through USAA which links with TrueCar. Not having realized how TrueCar works - I found out really quickly that every dealer in your area gets your information to lets you know of their inventory. DJ Yates quickly called multiple times after submitting my application with TrueCar. I did not answer at the time as I didn't realize the way TrueCar worked. After a few calls, I was able to text DJ what I was looking for (used Dodge Durango). He quickly gave me exactly what we were looking for! He introduced me to a vehicle that just arrived on their lot with everything we were wanting. It was a coincidence that it happened the way it did but I am glad it did. He offered excellent service to us and even gave me a video of the vehicle the day it got there. As interesting as we were, we were able to see the car that weekend and he had it out in the front waiting for us! He let us test drive it our selves which is always a plus on our end! Also what was nice to see from a salesman was he pointed out all the obvious dings that can be found within a used vehicle. This showed he was honest and up front with us from the start. It gave us a sense of feeling that he wasn't worried about the sale, but instead making 100% sure that the vehicle was for us! I've never experienced service from a salesman like this before. DJ worked well with us throughout our transaction and was the best experience by far that we've ever had buying a car! Kudos to DJ Yates and everyone else at Key CJDR! Everyone there is friendly every time we walked in! And not to mention, the prices of there vehicles are spot on! Thank you DJ for your outstanding service and follow up! We will consider both DJ and Key CJDR or anyone else there in the future for out service needs! More
Trade In for My First jeep I went into Key Chrysler looking for a newer vehicle to replace the SUV I currently owned. The service was spectacular and the associates made sure I I went into Key Chrysler looking for a newer vehicle to replace the SUV I currently owned. The service was spectacular and the associates made sure I knew all the options available to me in order to purchase my new Jeep. All of the listed associates helped me along the way from figuring out my trade in value to finding a lender that would allow me to purchase the vehicle comfortably. I recommend this dealership and their associates to anyone looking for a new or used vehicle. More
Very positive experience overall! I had been working with a number of dealerships to find my perfect car, but settled on Key Chrysler after my first visit...they're smaller than other I had been working with a number of dealerships to find my perfect car, but settled on Key Chrysler after my first visit...they're smaller than other dealerships, which creates more of a family vibe, and all of the employees I met were super nice and professional. DJ Yates, specifically, was very responsive to my texts/emails, and was always looking for ways to improve my overall experience. Despite all of my random questions or requests, that sometimes required him to go out in the freezing conditions to track down answers, he always stayed positive, and never tried to force me into any purchase that I wasn't completely comfortable with. I am very happy that I chose to purchase my new car from Key Chrysler, and I will definitely be back for any servicing needs in the future. More
No stress, no pressure........just good honest conversation From the moment I walked in till the moment of sale I felt completely at ease, Answered all my questions, understood my circumstances. Regular people From the moment I walked in till the moment of sale I felt completely at ease, Answered all my questions, understood my circumstances. Regular people helping regular people! Very satisfied with the whole process. More
Easy to work with employees My car buying experience was pressure free and not stressful at all. The employees listened to any concerns I had with the vehicle and ultimately help My car buying experience was pressure free and not stressful at all. The employees listened to any concerns I had with the vehicle and ultimately helped me get into a car I never thought I could afford for a very reasonable price. I would certainly work with this dealership and salesman again in the future. More
very disappointed The dealership was manipulative. I traveled a long distance based on representations that were then withdrawn or changed. I was effectively forced i The dealership was manipulative. I traveled a long distance based on representations that were then withdrawn or changed. I was effectively forced into a sale and then they botched the title work causing hours of my time to correct. I am a knowledgeable and experienced buyer and this is not the way customers should be treated. The salesperson was polite and friendly but was not supported by management. More
Great Experience The easiest and stress free car buying experience we had. Straight forward and No pressure! We would recommend this dealership to everyone wanting t The easiest and stress free car buying experience we had. Straight forward and No pressure! We would recommend this dealership to everyone wanting to purchase a vehicle. Thank you ....Dwayne Cornett and Bob Peterson!!! More
As easy as it could be. I liked the upfront pricing and the willingness of the crew to assist in getting us to a deal that I was happy with. There was a bit of confusion w I liked the upfront pricing and the willingness of the crew to assist in getting us to a deal that I was happy with. There was a bit of confusion with keys - but It was the end of the last day of the year, I'm sure everyone was "chomping at the bit" to get out for the weekend. I was a little dissapointed in the post purchase paperwork, informational packets, etc. Mostly bad copies of documents.. I expected tto see well produced, glossy, sharp looking things, or at least well produced computer generated docs. But who reads them anyway! More