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Key Chrysler Dodge RAM of Portsmouth
Portsmouth, NH
550 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 550 reviews
December 11, 2024
Said they put a new spark plug in and my engine “started right up”, brought it to my mechanic who did the same thing and the car did not start up. I don’t know if I’m being lied to here or if the mechanics right up”, brought it to my mechanic who did the same thing and the car did not start up. I don’t know if I’m being lied to here or if the mechanics didn’t actually know what was wrong with my car but they tried quoting me $2400 for work that would not have fixed the issue. They did nothing to correct the problems they caused. The real problem with the car was damaged ignition capacitor wires. I’m assuming these wires were damaged during the service at YOUR location and nobody is taking accountability and instead trying to charge me for even more unnecessary work. Never will return to any dealership for service. Mechanics are either dishonest Or under qualified More
by Dom1157
Verified CustomerEmployees Worked With
Ewin and Mike
December 11, 2024
Just great! They are all efficient and effective from the person answering the phone to the person with the vehicular expertise! They are all efficient and effective from the person answering the phone to the person with the vehicular expertise! More
by gcoogan
December 10, 2024
Bryan was exceptionally pleasant to work with, did what he said he would do and was very open and honest and not your typical annoying pushy salesman. Will definitely recommend Bryan and Key Ram to others! he said he would do and was very open and honest and not your typical annoying pushy salesman. Will definitely recommend Bryan and Key Ram to others! More
by eaho
December 07, 2024
The staff here is great. Quick, reliable, and knowledgeable. Highly recommended to anyone who needs to get their vehicle serviced! Quick, reliable, and knowledgeable. Highly recommended to anyone who needs to get their vehicle serviced! More
by Feliciagazza210
Employees Worked With
December 07, 2024
Pretty impressed with the service department… the customer service and the technicians are outstanding - highly recommend! customer service and the technicians are outstanding - highly recommend! More
by LindseyLuLashes
December 07, 2024
I have been dealing with Key CDR for for many years now and have always received excellent service and top shelf workmanship. The folks in service are outstanding. and have always received excellent service and top shelf workmanship. The folks in service are outstanding. More
by Brianverville
December 05, 2024
Bryan was awesome and extremely patient with our decision making process. I couldn’t have asked for a for any one better making process. I couldn’t have asked for a for any one better More
by Ericmurphy52596
