Key Chrysler Dodge RAM of Portsmouth

Easy Purchase Jeremy was extremely helpful during the process from beginning to end. Also, a second sales team member, Cody, stepped in to assist in locating the Jeremy was extremely helpful during the process from beginning to end. Also, a second sales team member, Cody, stepped in to assist in locating the car of choice for us and lead us through the requirements necessary to receive additional savings. Overall, my wife and I experienced an easy car buying experience. More

ive dealt with a few dealers here, very awesome guys i gave this dealership 5 stars because we were treated like all of us were friends and not numbers. took the stress out of buying a vehicle. definet i gave this dealership 5 stars because we were treated like all of us were friends and not numbers. took the stress out of buying a vehicle. definetly would like to come back for future purchases. More

Great,great experience Doug Doug was very professional and he delivered,,told me what he could do,and he did it,,,Would. send all my friends to him,,and I for sure would buy anot Doug was very professional and he delivered,,told me what he could do,and he did it,,,Would. send all my friends to him,,and I for sure would buy another truck from him More

Helpful and willing to work with the customer to make a deal This is my fouth vehicle from Port City and I have had a great experience every time. I have worked with Doug Newton with all my four vehicles. Doug h This is my fouth vehicle from Port City and I have had a great experience every time. I have worked with Doug Newton with all my four vehicles. Doug has helped me and been very professional on every deal. Doug is one of the reasons I keep coming back to Port City. More

Excellent Jeremy was great, worked hard to get me into my new Ram truck at a cost and rate that was very good. He took the time to review the features and to s Jeremy was great, worked hard to get me into my new Ram truck at a cost and rate that was very good. He took the time to review the features and to set up my blue tooth system. He also made me know he would be available anytime to review or help me out with some of the features involving the U Connect system. Would recommend Jeremy to anyone looking for great service. More

New Ram 2500 I purchased a new 2018 Dodge Ram 2500 from Jeremy Hinckley. The service I got from him was Top Notch I never felt pressured to buy and felt that I got I purchased a new 2018 Dodge Ram 2500 from Jeremy Hinckley. The service I got from him was Top Notch I never felt pressured to buy and felt that I got the best deal possible. Jeremy was thorough and listened to my needs. We felt enough confidence in the deal we got from this dealership to return a few Later and by my wife a new vehicle too. This is the second vehicle I have bought from Port City and the first from Jeremy I will be back in another 5 years to see him again. More

Great salesman Recently bought a new truck from Jeremy and the purchase was quick and smooth. Jeremy was great to work with, helpful and efficient. I would highly re Recently bought a new truck from Jeremy and the purchase was quick and smooth. Jeremy was great to work with, helpful and efficient. I would highly recommend purchasing your truck/car here. More

Great experience We had a great experience working with Jeremy and John. Jeremy met us right from the beginning and helped us every step of the way. He was very knowle We had a great experience working with Jeremy and John. Jeremy met us right from the beginning and helped us every step of the way. He was very knowledgeable about both vehicles we purchased and was sure to make us feel completely comfortable. They both went out of their way to be sure we were happy. More

First car purchase! I purchased my first car at Port City Dodge Ram in Portsmouth NH. I had a great experience, everything went smoothly and was explained very well. They I purchased my first car at Port City Dodge Ram in Portsmouth NH. I had a great experience, everything went smoothly and was explained very well. They worked with me very well. More

An almost flawless car buying experience I requested more information on a truck online. Within hours Doug emailed me to set up a test drive. Went in the next day with the intention of “looki I requested more information on a truck online. Within hours Doug emailed me to set up a test drive. Went in the next day with the intention of “looking” however I was overwhelmed with Doug’s knowledge of the truck and the quality of the truck itself. Because of those two things it brought me to the table to start talking numbers which Doug stayed past closing time to do with me. They gave me a great price for my trade in (on the higher end of KBB). The negotiation process went quickly. I am not a guy that likes a big song and dance. I told them the range I could afford and they worked with me to get to that range. I agreed to put a little more down and they agreed to give me a little more for my trade. In the end I feel they made a good sale and profit and I made a purchase I am happy with and most importantly didn’t deal with the stress that some people report with car buying. The only criticism I have is that that I was told I could pick up the truck on Monday but because of a computer issue with the lender it was delayed until Tuesday. I understand that things happen that are sometimes out of your control however when that happens the service recovery you do after is something that is in your control. Something as simple as offering a free first maintenance service which literally costs pennies to a dealship would have been the difference between excellent customer service and good customer service. Proactive service recovery is something I value and they missed an opportunity here. Thank you for a good experience. Doug was great. Friendly and his product expertise was spot on. I will likely buy from them again when in the market for another vehicle. More