Key Chrysler Dodge RAM of Portsmouth

Fast clean know problems easy in easy out I'd give them all a raise all a raise More

I had recall work done on my 3500 Ram. Excellent service and hospitality. Work was completed in a timely manner. They went above and beyond. Excellent service department experience. I Excellent service and hospitality. Work was completed in a timely manner. They went above and beyond. Excellent service department experience. I highly recommend them. I'm a very happy customer. More

Never called me before doing work that I specifically declined. Be extremely careful with this group, they will ring up a huge bill with a huge explanation before you can even decline the work you alread declined. Be extremely careful with this group, they will ring up a huge bill with a huge explanation before you can even decline the work you already declined. Failed me on a state inspection then proceeded to replace my spark plugs and charge me $900. Tried to compromise with them to pay for the labor and not the parts, they said no and will offer $400 towards future work with them but they will not refund me any money. Frustration and anger do not need to be taken out on the customer, I expected to have a civilized conversation and I was met with hostility. Highly recommend going anywhere else. More

Service was fast and easy. I wanted to use a coupon from the Chrysler app but was not able since I only mentioned it upon pick up not upon delivery. Will take it into account n I wanted to use a coupon from the Chrysler app but was not able since I only mentioned it upon pick up not upon delivery. Will take it into account next time. More

I’ve tried to give this dealership a chance time and time again, but I’ve had enough. I leave there feeling as though they don’t know what they’re doing. Between soft brakes to suspension degradation. Wha again, but I’ve had enough. I leave there feeling as though they don’t know what they’re doing. Between soft brakes to suspension degradation. What’s also bothersome is the feeling they were underhanded. I’ve never had a service dept charge me for ‘shop supplies’ - it’s always been factored into the cost. Last time I went there the service manager went out of his way, which is what brought me back. Based on this last visit it appears the ownership has changed his mindset to be more strict with charging incidentals, and more rigid. It’s time to move on. More

People are very nice, helpful. kind. Service was great I have been going there for 20 years bought meny vehicles and have service Thank you kind. Service was great I have been going there for 20 years bought meny vehicles and have service Thank you More

Great customer care in a timely fashion! Highly recommended if you’re looking for a new vehicle! Highly recommended if you’re looking for a new vehicle! More

Prompt and very friendly service all around. I had bad news concerning my vehicle and it was handled in a professional manner I had bad news concerning my vehicle and it was handled in a professional manner More

Center has gone through a personnel change. Not as professional as the previous management. Too bad. Not as professional as the previous management. Too bad. More

The dealership and sale staff did a good job making it easy to purchase our new truck. easy to purchase our new truck. More