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Key Chrysler Dodge RAM of Portsmouth
Portsmouth, NH
467 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 467 reviews
April 10, 2023
Mike Fletcher is the BEST. He is the reason that I bought my new Jeep from KEY. I came to KEY from Bournival because Mike is working there now. He is the reason that I bought my new Jeep from KEY. I came to KEY from Bournival because Mike is working there now. More
by cafnh2
Employees Worked With
Mike Fletcher
March 30, 2023
Before they sold out or changed names the service was awesome, but not anymore at all.... Maybe they over book or something,but an hour and a half for an oil change was pathetic.... awesome, but not anymore at all.... Maybe they over book or something,but an hour and a half for an oil change was pathetic.... More
by Prowiz27
Employees Worked With
March 14, 2022
Wanted me to drop everything and come down. . I live 1 1/2 hrs away. Told them that. No response after that. I did buy a Ram !! Love it !! NOT FROM THERE !! . I live 1 1/2 hrs away. Told them that. No response after that. I did buy a Ram !! Love it !! NOT FROM THERE !! More
by morrisonginam
Employees Worked With
All get a zero satisfied!
September 09, 2021
I highly recommend this dealership. We were traveling I highly recommend this dealership. We were traveling from Greenville Maine to our home in Connecticut. We stopped in Kittery and realized our 201 I highly recommend this dealership. We were traveling from Greenville Maine to our home in Connecticut. We stopped in Kittery and realized our 2018 Jeep Grand Cherokee was leaking transmission fluid. Since it was Labor Day no dealerships were open for service. The following morning we called Key Chrysler's service department and explained our situation. They told us to have the car towed to the dealership and they would see what they could do....they already were booked for the day. The car was towed to Key Chrysler at 9:00 a.m. My husband talked with them at 11:00 a.m. and they had managed to find the problem and told us they would have it fixed by 1:30 p.m. They not only found the time to diagnose the problem but also fix the problem. We were able to get back on the road by 3:00 p.m. Key Chrysler's service department went above and beyond in my book. More
by Denise Y
Employees Worked With
Mike Fletcher
April 14, 2020
Would not recommend this place to anyone. We went here and bought our 300 out right. After bringing the car home . Look it over the back bumper underneath was ripped also the abs and awd lights came on. W and bought our 300 out right. After bringing the car home . Look it over the back bumper underneath was ripped also the abs and awd lights came on. We won't mention names but the 2 sales people i dealt with were uneducated on car sales. After showing both the bumper i was told quote(you bought a used car what do u expect) i turned to them and said are you a moron we are customers. As a business owner i would never speak to my customers this way and never have. Mr. Frank Brady should be aware of his own employees miss managing his business. More
by Mario lima
Employees Worked With
Also the sales manager
May 02, 2019
Don't waste your time Worst experience I've ever had.. These guys only care about closing the deal and will say what ever it takes to get you in a deal. Once you have sign Worst experience I've ever had.. These guys only care about closing the deal and will say what ever it takes to get you in a deal. Once you have signed, you are on your own. They are not truthful with their information and leave out a lot of details and hidden fees. Me, my family and friends will never go back. More
by Angry Customer 1
Employees Worked With
John Thompson
October 24, 2018
Best dealership experience I've ever had! Whereas many dealerships are focused on selling you the most they can, our sales representative (Brandon) was very focused on finding the perfect vehi Whereas many dealerships are focused on selling you the most they can, our sales representative (Brandon) was very focused on finding the perfect vehicle suited to our needs. The entire staff was exceptionally friendly and accommodating as well. I would highly recommend them to anyone looking for a new vehicle or an upgrade from their current one! Thank you, PCCD! You Rock! More
by Moosetav
Employees Worked With
Brandon Bell
October 01, 2018
Brandon rocks!!! Brandon was an absolute pleasure to work with. He was very knowledgeable and helped me with everything that I needed. I’m so glad I got to work with Brandon was an absolute pleasure to work with. He was very knowledgeable and helped me with everything that I needed. I’m so glad I got to work with him and I would absolutely work with him again!!!! More
by Angel
Employees Worked With
Brandon Bell
