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Key Chrysler Dodge RAM of Portsmouth
Portsmouth, NH
483 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 483 reviews
March 15, 2024
The dealer services large Promaster vans, a very rare commodity in New England. Mike clearly explained the service needed (an important safety related recall). They were flexible with scheduling to provi commodity in New England. Mike clearly explained the service needed (an important safety related recall). They were flexible with scheduling to provide a loaner, and got the work done as promised. I'll use them again. More
by Tracylists1
Employees Worked With
Mike Fletcher, Mike Fletcher
Verified CustomerMarch 12, 2024
Mike greeted me promptly when I arrived and we went over what I was there for them to do at the end of my visit. He assisted me and using some coupons for Mopar, which was great. what I was there for them to do at the end of my visit. He assisted me and using some coupons for Mopar, which was great. More
by SIMPLY.GREEN
Employees Worked With
Mike Fletcher, Mike Fletcher
March 11, 2024
Very professional, great service Megan was great, I had a problem that another Dodge dealership messed up and between Megan & Mike it was resolved to the best of there ability problem that another Dodge dealership messed up and between Megan & Mike it was resolved to the best of there ability More
by RWK357
Employees Worked With
Megan & Mike
March 11, 2024
I got charged $500 for a light bulb and no one felt it was necessary to tell me they were going to charge me over $500 when the same/equivalent light bulb is $155 at Napa was necessary to tell me they were going to charge me over $500 when the same/equivalent light bulb is $155 at Napa More
by MICHAELTACHE
Employees Worked With
Mike
March 09, 2024
Excellent experience from start to finish. ..they made it quick and painless, which was very much appreciated. ..they made it quick and painless, which was very much appreciated. More
by jd31
March 08, 2024
Part backordered, no follow up, dirty waiting room, torn seat cushions, no soap bathroom, no drinking water, dog roaming without supervision, annoying people, Eating blocks kids play with. Had to call and f seat cushions, no soap bathroom, no drinking water, dog roaming without supervision, annoying people, Eating blocks kids play with. Had to call and follow up several times, wasn't notified of part arrival. Poor service and communication since Key took over. Gave my business for 25 years to former owners. Very disappointed. Job wasn't completed as tasked as charged, had to return immediately to finish up. More
by Boatwatch
Employees Worked With
Mike
