Poulin Chrysler Dodge Jeep Ram - Service Center

Always easy to get an appointment, so far all work has been quality and fair priced. been quality and fair priced. More

Very Clean, knowledgeable, friendly, very easy to make an appointment with them Quick service, they contacted me when my car was ready to pick up appointment with them Quick service, they contacted me when my car was ready to pick up More

The Staff is great. The techs seem to do good work. My issues with Key are administrative. Transparency and itemized labor hours and rate per hour would be nice. Also ch The techs seem to do good work. My issues with Key are administrative. Transparency and itemized labor hours and rate per hour would be nice. Also charging people a fee to use a credit card is incredibly tacky. Especially considering the size of the Key corporation. When you’ve spent over $4,000 at the dealership in the last few months it’s a slap in the face to the customer. Every business has to pay credit card fees, you aren’t unique. You also profit far more than an independent garage. If you don’t want to pay fees perhaps use incentives to pay with cash or check instead of a fee to pay with a card. Again, with the size and stature of Key dealerships, this is frankly pathetic and corny. More

Not a fan of the 3% surcharge for card use and another $14 shop charge for repair order. I feel like I’m being nickle and dimed. Not well defined prior to billing either $14 shop charge for repair order. I feel like I’m being nickle and dimed. Not well defined prior to billing either More

Responded to request for urgent service, obtained necessary parts quickly, and were able to source parts for problems determined during servicing on an expedited basis, with updates. Also provided tr necessary parts quickly, and were able to source parts for problems determined during servicing on an expedited basis, with updates. Also provided transport to dealership to pick up repaired vehicle once finished. Professional, responsive service team. More

Timely repair. Welcoming. Able to maneuver schedule to fit my vehicle in for AC repair during a heat wave. Welcoming. Able to maneuver schedule to fit my vehicle in for AC repair during a heat wave. More

Didn’t find the problem, did not top off all fluids on LOF poor communication on service done LOF poor communication on service done More

I got professional service. Everyone the is very efficient and knowledgeable. Work was done in a very good amount of time. Everyone the is very efficient and knowledgeable. Work was done in a very good amount of time. More

Good service but problem was not fixed. Front end drive system still rumbling. What now? Front end drive system still rumbling. What now? More

Fast service, reasonable price and very friendly and helpful staff. Easy to book an appointment online. helpful staff. Easy to book an appointment online. More