Poulin Chrysler Dodge Jeep Ram - Service Center

Are CDs followed up with me to see how I was enjoying the Jeep. I then asked about side steps he took a couple pictures of some that were in stock and ordered me a pair that I'm going to have installed there Jeep. I then asked about side steps he took a couple pictures of some that were in stock and ordered me a pair that I'm going to have installed there in a couple of days. Super convenient great customer service 10 stars! More

Cass and the team there is amazing. Makes sure I am taken care of to the fullest! Makes sure I am taken care of to the fullest! More

Always a pleasure doing business with them, they always do a superb job with my vehicles. do a superb job with my vehicles. More

Customer service explained everything to me from the start, and when I picked the vehicle up! start, and when I picked the vehicle up! More

I've never in my life seen a dealership not willing to help the customer.. Service dept nickels and dimes you to death. They're rude and not understanding. I'll never do business with Key, or anything the help the customer.. Service dept nickels and dimes you to death. They're rude and not understanding. I'll never do business with Key, or anything they own. More

Great sales and service team. Very helpful, friendly and informative. I highly recommend this dealer. Very helpful, friendly and informative. I highly recommend this dealer. More

The only problem was waiting ten days before my vehicle could be looked at. Because the issue was one where the vehicle could not be used, that was a long time and then to find out it needed parts that ha could be looked at. Because the issue was one where the vehicle could not be used, that was a long time and then to find out it needed parts that had to be ordered, it was another two days before the work was actually done. The vehicle was repaired okay, it was the twelve days without a vehicle that was very difficult for me. More

Not to much to say but for the fact that I paid $164. 00 for a $13.00 cabin filter that only lasted a year!🤷, besides the cost, service is excellent!👍🏻 00 for a $13.00 cabin filter that only lasted a year!🤷, besides the cost, service is excellent!👍🏻 More

Very happy with timely appointment and quick service. All the people were very pleasant at the dealership. All the people were very pleasant at the dealership. More

Update to my previous service review. I took my daughters Jeep back on the 25th and saw Sales Manager Jay who took me to the Service Manager Jeremy for whom I have known for many years an I took my daughters Jeep back on the 25th and saw Sales Manager Jay who took me to the Service Manager Jeremy for whom I have known for many years and really like.. He was quick to apologize and ensured me that the Jeep would be fixed. Less than 24 hours later I have the Jeep back. Jeremy and his team rectified the issue by removing and replacing the wrong parts that were put on during the previous service. They also sent the Jeep out to ensure proper alignment. I just took it for a test drive and am very happy to say that my daughter will be safe driving her Jeep again now that Jeremy got involved. I want to thank Jay and Jeremy for understanding that my daughter drives this Jeep and nothing is more important to me (and them) than her safety. I am sure that I will be back at the dealership again when needed to work with Aristides for my next purchase or Jeremy when something needs service or regualr maintainence. More