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Poulin Chrysler Dodge Jeep Ram - Service Center

Rochester, NH

4.5
294 Reviews

294 Reviews of Poulin Chrysler Dodge Jeep Ram - Service Center

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March 22, 2012

I had been using another mechanic for the last 20 years. I had a problem with my Jeep they couldn't resolve. So I took it to Poulin's. They got my problem resolved in short order and at a reasonable cost. S More

by Berryriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 29, 2012 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Berryriver, Thank you for giving us a shot! We spend a huge amount of time, money and dedication sending our Service Technicians to school. Technology is changing all of the time and it is so important to keep up with the changes. We are glad that we were able to fix the problem quickly for you. Your time is valuable. We understand that! We look forward to seeing you next time.

September 16, 2011

I have dealt with this dealership for several years and have bought many autos. Very satisfied customer. They are a reputable dealership, very friendly, and they work with you. More

by Irene Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Amato
Sep 19, 2011 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Irene, thank you for your kind review! Like yourself, we have many customers that not only purchase vehicles here, but have them serviced and reconditioned here as well. It is one of our goals to work with you, so that you can see the real benefit in visiting any of our departments. We thank you for your loyalty and hope to see you soon!

January 03, 2011

The service dept is what keeps me coming back to Poulin's....they are incredible and go out of their way to make sure that I'm happy. I highly recommend them! Also, I've owned my Jeep Liberty for More

by debmikegig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candy (Service)
Dec 16, 2011 -

Key Chrysler Dodge Jeep Ram of Rochester responded

debmikegig, What an awesome testimony to the quality of both the Jeep product and skill and customer service level of the Service Department. We can't blame you for not wanting to trade a vehicle that has been good to you. It is pretty common knowledge, that once you own a Jeep you are hooked! We hope that when the time comes and you are ready for your next Jeep, that you give us the opportunity to work with you once again.

January 03, 2011

I have worked with Brian Poulin directly, and many people in the Customer Service Department and with the Service team. The entire staff is friendly and very in-tune with their customers. I needed them to go More

by tamara109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Entire Service Team
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