Poulin Chrysler Dodge Jeep Ram - Service Center

Jennifer in service was great and got my truck right in to the shop and kept me updated the entire time. Easy. to the shop and kept me updated the entire time. Easy. More

Very friendly and respectful and helpful they're very caring and are making sure to meet your needs caring and are making sure to meet your needs More

Friendly and professional dealership from the front office through the Service Department. Their Service Department was awesome to deal with from my drop off too my pickup of my vehicle. I highly recom office through the Service Department. Their Service Department was awesome to deal with from my drop off too my pickup of my vehicle. I highly recommend them. More

The girls at the desk are awesome and very polite. I have had an overall fantastic experience I have had an overall fantastic experience More

1st time using this dealership, the experience has been excellent so far, all the staff have been excellent excellent so far, all the staff have been excellent More

So far the service and sales department here have been great. We Plan on using them in the future. great. We Plan on using them in the future. More

Went in for recall work. Not all od it was completed. Should have been notified that all the parts werent in so i could have rescheduled. Not all od it was completed. Should have been notified that all the parts werent in so i could have rescheduled. More

Fast and accommodating, fitted me in same day service and had me out the door quickly. had me out the door quickly. More

Great job! The technician resolved the issue with my Jeep Wrangler, saved me alot of anxiety, and taught me some interesting things about my transmission. Than The technician resolved the issue with my Jeep Wrangler, saved me alot of anxiety, and taught me some interesting things about my transmission. Thank you! Merry Christmas! 🤶 More

Chayce Steffiare Key Auto sold me a 2019 ram 2500hd diesel. The condition of buying this truck was that it came with 4 brand new tires. Well, they followed along with 4 brand-new tires, but put 4 tires diesel. The condition of buying this truck was that it came with 4 brand new tires. Well, they followed along with 4 brand-new tires, but put 4 tires on the truck that is below the manufacturer specifications load index for the truck.. The auto service put on load rated C tires on my truck, when the manufacture calls out for load E. I called other local ram dealers (including Key in Portsmouth) and they all have said “theres no way load c tires should go on that truck”. I’ve tried working with them and they are refusing to. Laughing in my face and often taken days to get back to me. This is a safety concern for me and my children and now I have to put new tires on my truck out of pocket. I will never buy here and will tell everyone I talk to avoid any Key dealership. Buyer beware. More