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Poulin Chrysler Dodge Jeep Ram - Service Center

Rochester, NH

4.5
359 Reviews

359 Reviews of Poulin Chrysler Dodge Jeep Ram - Service Center

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October 17, 2023

Very professional and informative. Yup that is what I got a Key that is it for now! More

by usmc1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 15, 2023

Excellent customer service and fast! Very pleased . Recommend it to anyone. Process was very fast and painless. More

by joe_ramirez59
Recommend Dealer
Yes
Employees Worked With
Matthew Kirkham, Alyssa Malinowski
October 12, 2023

Mechanic obviously was not trained regarding upgrade installation of USB to navigation system. Entire radio and control unit corrupted on attempted installation. Clerk said Chrysler knew the problem e More

by JMAEMUNDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 30, 2023

I came here for oil change and state inspection. Completed in a timely manner and was advised that brake work will be needed in the future. More

by ACIANOMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor.
September 30, 2023

Dealership said there was a flex pipe leak, had to take vacation time to schedule a visit at an exhaust place…manager there showed me under the lifted car, zero leak, waste of time. Dealership also said f More

by LSHKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name may have been Michael in the Service Dept.
September 29, 2023

IT'S ALWAYS A PLEASANT EXPERIENCE, WHEN I'M HERE! THE PARTS AND SERVICE DEPARTMENTS HERE ARE ALWAYS PERSONABLE AND PROFESSIONAL. More

by mgigas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Piccirilli, Matthew Kirkham, Jay Napekoski, Alyssa Malinowski
September 27, 2023

I received excellent. I had a problem with a sensor. They resolved the problem that day. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service advisor
September 27, 2023

They did an excellent job in everything they did except keeping me informed on the progress. More

by PLANTE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service service
September 25, 2023

Service department was fine, but having to wait 5 weeks to get my truck fixed is just unsatisfactory! Dodge knows about one of the problems all Hemi's have this problem! Not having these exhaust manifolds More

by bbruins27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 24, 2023

The Ram 2500 was the best of all the trucks we tested and the best deal was at Key. More

by jwelch2627
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Kirkham, Jay Napekoski
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