Poulin Chrysler Dodge Jeep Ram - Service Center

Fast and friendly - I mean really, what else do you need? They serviced the Gladiator expertly, too! They serviced the Gladiator expertly, too! More

tough repair to navigate thru but service dept was honest and responsive will use again and responsive will use again More

You’re sending the wrong person the survey. I have asked the dealer via email to find the correct email for the person who owns the car. I also tried by phone. I am tired of getting emails I have asked the dealer via email to find the correct email for the person who owns the car. I also tried by phone. I am tired of getting emails for a car I did not buy or own from this dealership. Hopefully you do not want poor ratings. So please fix the email. More

I got my Jeep inspected, oil change and tires rotates very quickly. Very friendly and helpful service departmen. very quickly. Very friendly and helpful service departmen. More

Excellent fast friendly service. My only complaint would be that I had to wait two weeks for my appointment. It was worth the wait though My only complaint would be that I had to wait two weeks for my appointment. It was worth the wait though More

Great experience with sales and service people, highly recommend Key Auto Jeep/Dodge/Ram of Rochester. recommend Key Auto Jeep/Dodge/Ram of Rochester. More

Everyone has been extremely helpful and pleasant to deal with. Service team took care of issue quickly - was even able to get us in earlier than our appointment time! with. Service team took care of issue quickly - was even able to get us in earlier than our appointment time! More

Not helping or honoring with my corrosion warranty with Chrysler. I'm totally disgusted. This is the six jeep I buy and it will be the last if Chrysler doesn't honor my warranty that expires in February 2 Chrysler. I'm totally disgusted. This is the six jeep I buy and it will be the last if Chrysler doesn't honor my warranty that expires in February 2024. More

Smoothest car buying experience ever! Sean was the most personable salesman I've ever come across, and Jay made the whole purchasing transaction easy and enjoyable. Both Sean and Jay re Sean was the most personable salesman I've ever come across, and Jay made the whole purchasing transaction easy and enjoyable. Both Sean and Jay represent outstanding quality, honesty, and integrity. No pressure. I got exactly what I wanted, and I absolutely LOVE my new car. Most definitely recommend, and I will be back myself! More

I think that the service rep was average in her ability to do what she should be doing. I would think that there would be more positive Communications rather than no Communications. I had my Jeep looked at to do what she should be doing. I would think that there would be more positive Communications rather than no Communications. I had my Jeep looked at by three different shops that had to take it to the dealer to find out what the problem was. The repair cost by the dealer was excessive and I elected to use a reputable company to fix the problem. Here I will use key Chrysler Dodge Jeep Ram of Rochester again. Thank you More