Poulin Chrysler Dodge Jeep Ram - Service Center

I’m very unhappy with the 3% charge for credit card use! When Key can sponsor the ice rink at UNH and charge 3% for cc use to loyal customers is not good business and bad for customer relations. My advice i When Key can sponsor the ice rink at UNH and charge 3% for cc use to loyal customers is not good business and bad for customer relations. My advice is eliminate the charge for cc use. Please respond. More

My experience was positive. Very quick and easy transaction. Thanks for all of your help. Very quick and easy transaction. Thanks for all of your help. More

Aristedes went above and beyond for my family in finding the perfect vehicle for us. He provided excellent customer service, was accommodating and was super helpful. He kept working with me to find what I w the perfect vehicle for us. He provided excellent customer service, was accommodating and was super helpful. He kept working with me to find what I was looking for and even went to Portsmouth to bring the vehicle to the location. He is a great guy and truly cares about his customers. I know where I will continue bringing my business. My daughter also says thanks for the donuts! More

Fast and friendly service. Took my Wrangler in for oil change and tire rotation. Shout out to Mike in service! Took my Wrangler in for oil change and tire rotation. Shout out to Mike in service! More

The first time I went to pick up my vehicle, when I got it started, I discovered that the entire display console/radio wasn’t even turning on. Three weeks later, when I went to pick the vehicle up, I disc it started, I discovered that the entire display console/radio wasn’t even turning on. Three weeks later, when I went to pick the vehicle up, I discovered that I am still randomly getting airbag system, warnings, and my oil change is due. For having my vehicle about a month, they never even mentioned either of those things. So now I need to take it somewhere to get those things taken care of, including the airbag recall. I will be doing that somewhere else. More

Very friendly, courtesy ride to and from fitness center, printed out maintenance schedules at mileage intervals printed out maintenance schedules at mileage intervals More

The experience started well. Ended poorly. My vehicle was on the loot for two months waiting on parts. The original service person left and the file was such a mess, that no Ended poorly. My vehicle was on the loot for two months waiting on parts. The original service person left and the file was such a mess, that nobody could determine what work was done or needed to be done. The part had 'no expected date'. After several weeks I got the part number and found one online. When I called service to advise them, it was found the part had arrived and was being held in the parts department. When we picked up the Jeep it had 1/2" water in the driver's compartment. It had not rained since work was done. It was later determined that water was present when staff worked on it, but nobody reported it or addressed it. It was checked for leaks and the parts were ordered. We took the Jeep home and have never had any issues with leaks, suggesting a window was left open or door ajar. It took five requests via email, phone call, and in-person to finally receive the invoice we paid. There was little to no detail of the work done. In the end, the service was poor. Work substandard. Not sure if we were ever given a truthful response. More

Was happy they got my truck in quickly to be serviced and looked at and fixed my exhaust leak looked at and fixed my exhaust leak More

I have been very pleased with the service that I have been getting from everyone involved. I will continue doing business with you. Thank you very much Bruce Moreau been getting from everyone involved. I will continue doing business with you. Thank you very much Bruce Moreau More

I get my cars serviced here because Chris is the best mechanic and nice person. mechanic and nice person. More