Poulin Chrysler Dodge Jeep Ram - Service Center

The last experience went well They provided me a loaner to keep my jeep and figure the issue. The female technician came for a ride to help determine the issue to keep my jeep and figure the issue. The female technician came for a ride to help determine the issue More

Jen and her team are a pleasure to work with, efficient and professional every time I need to bring my jeep in and professional every time I need to bring my jeep in More

Im very unhappy. I was without my vehicle for more than 2months. Paid 1600+ for fix. Didnt drive vehicle 5miles when engine light came on. Brought vehicle back a I was without my vehicle for more than 2months. Paid 1600+ for fix. Didnt drive vehicle 5miles when engine light came on. Brought vehicle back and i was told I would have to pay for 2hours of time to diagnose issue. This cost over $700. I was told to fix head gasket it would be $6900.00. Your service girl said this was a very common problem in jeeps, that it happens all the time. Probably, nit what you want your service girl saying! I said I wanted second opinion. I took to another garage and they replaced 2 spark plugs and did a compression tests and found no other issues. I feel taken advantage of. Also the two months you had jeep, there was no communication. We would call and never get a date as to when it would be fixed. More

The service department was more than accommodating in understanding my trucks needs, was able to fit me in between appointments. understanding my trucks needs, was able to fit me in between appointments. More

Service department responsive and timely in my vehicle’s repair. My appointment was completed in a reasonable amount of time. repair. My appointment was completed in a reasonable amount of time. More

I had a good experience but it took awhile for my car to be completely done be completely done More

Great service, Madison really took care of me. I'll definitely be coming back the next time my car needs something. I'll definitely be coming back the next time my car needs something. More

The service department is excellent… everyone was very nice and helpful. They explained everything so I could understand what was wrong with my Jeep. nice and helpful. They explained everything so I could understand what was wrong with my Jeep. More

Prompt and professional. Described what they would do with our vehicle that was a recall. Described what they would do with our vehicle that was a recall. More

They were were good to us I would buy from that dealership again great people to work with dealership again great people to work with More