Poulin Chrysler Dodge Jeep Ram - Service Center

Great job all around customer service and quality work Fast helpful pleasant and would recommend to anyone. Fast helpful pleasant and would recommend to anyone. More

Professional, courteous, excellent communication, very personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. personable and friendly. They always explain what to expect and evaluate the vehicle to make sure it’s safe for you. More

Outstanding I was in and out in no time at all. They even had coffee in the waiting room. They even had coffee in the waiting room. More

I bought the truck from them it has a loud tick I have it on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience More

The woman in service was amazing. Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dea Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dealership that I need my auxiliary battery replaced. I asked for them to do that while doing the other work. Rather than telling me I don't have an auxiliary battery they decided to replace my primary battery which was almost brand new. I would not have caught this if I didn't request the core back as my receipt even said auxiliary battery. They did resolve the issue. More

This dealership service never fails. Excellent service and superior customer attention. They are the best!! Always!! Excellent service and superior customer attention. They are the best!! Always!! More

Prompt and easy service. Would definitely use again and recommend to friends. Awesome staff attitudes. Would definitely use again and recommend to friends. Awesome staff attitudes. More

I was very happy to get in the same day I called. I was very pleased with the work and they had it done in a timely manner. I was very pleased with the work and they had it done in a timely manner. More

Took vehicle in for a faulty uconnect system and they referred me to a different installer who was able to replace with and aftermarket system that has better reliability! referred me to a different installer who was able to replace with and aftermarket system that has better reliability! More

Anastas and Sean are the best sales people ever worked with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone More