Poulin Chrysler Dodge Jeep Ram - Service Center

I want to say Key Dearship is a great place to do business and their service depth. Provides great service would definitely recommend. business and their service depth. Provides great service would definitely recommend. More

Great service department. Always,accurate as to time and cost. Special shout out to Madison for a job well done! Always,accurate as to time and cost. Special shout out to Madison for a job well done! More

Very quick turn around, very friendly and informative. They had my car in and out within a few hours. They staff there are very friendly and explained in great detail what was going to be done. They had my car in and out within a few hours. They staff there are very friendly and explained in great detail what was going to be done. More

It’s an argument every-time to get what I paid for, they always have an excuse why they can’t complete a job and they will drag out even simple jobs. They always have a reason its going to cost hundreds or always have an excuse why they can’t complete a job and they will drag out even simple jobs. They always have a reason its going to cost hundreds or thousands for simple jobs (oil changes tire rotations etc) ( my vehicle is a 2 year old wrangler with under 40,000 miles bought through them) More

Extremely poor customer service! Refurbished radio on order for over 7 months. Phone calls not returned when inquiring on status updates. Appointment cancelled on my arrival because Refurbished radio on order for over 7 months. Phone calls not returned when inquiring on status updates. Appointment cancelled on my arrival because “ internet was down all day”. No one called to inform me, so a 1 hour round trip drive was unnecessarily made. They said they would call me to re schedule when internet was back and never did. I called 48 hours later to make another appointment. The work done by the mechanic was wonderful, no complaints. I had an extremely good buying experience with this dealership, but will never return for anything because of the service department’s customer service. More

Key has always provided good service and an appointment is easily made, would recommend them is easily made, would recommend them More

Great experience with Dave in Service Department to have repairs completed on truck. Was kept informed of progress on repairs and getting necessary parts repairs completed on truck. Was kept informed of progress on repairs and getting necessary parts More

Great service . Professional desk personnel Mechanics are wonderful Bought 3 vechile there , oil changes are great Professional desk personnel Mechanics are wonderful Bought 3 vechile there , oil changes are great More

I was very satisfied with service tech Madison. She explained thru several calls what mechanic found wrong with valves, rocker arms and worn intake cam. The repairs were completed in one day with 2 She explained thru several calls what mechanic found wrong with valves, rocker arms and worn intake cam. The repairs were completed in one day with 2 yr wty More

Worst SERVICE I have ever experienced. Jeep should be embarrassed by the service dept @ Keys Jeep in Rochester NH.… do not bye the extended warranty Jeep should be embarrassed by the service dept @ Keys Jeep in Rochester NH.… do not bye the extended warranty More