Key Chrysler Dodge Jeep Ram of Rochester

Easy to schedule, very accommodating. Facility is clean and well managed. Turn around time was very good. service manager very customer sensitive. No complaints. waiting area clean and comfortable, and well managed. Turn around time was very good. service manager very customer sensitive. No complaints. waiting area clean and comfortable, More

Poulin Auto Country service is efficient, reasonably priced, friendly staff, the work is simply done right. In 5 years I have had to bring the car in once for the same repair. Poulin's loyalty program i priced, friendly staff, the work is simply done right. In 5 years I have had to bring the car in once for the same repair. Poulin's loyalty program is a really nice bonus as well. More

I bring my vehicle to Poulins because I feel comfortable and trust Scott in the service department. He is always polite and keeps me informed of all issues with my vehicles. and trust Scott in the service department. He is always polite and keeps me informed of all issues with my vehicles. More

Each time I need to have my car serviced at Poulin, the group of individuals assisting me and working on my car are hard working, caring people that believe in finding a common ground for each customer tha group of individuals assisting me and working on my car are hard working, caring people that believe in finding a common ground for each customer that walks through their doors. More

I barely made it to your dealership with a stubborn engine performance problem. Your diagnosis was quick and correct, and the charges were quite reasonable. The additional benefit of a courtesy car to engine performance problem. Your diagnosis was quick and correct, and the charges were quite reasonable. The additional benefit of a courtesy car to get me to work was greatly appreciated. Your employees were all quite courteous. One of my staff also recommended your service department having been there before. Thanks for getting me back on the road. More

Everyone from the service manager,to the cashier was great. Everyone was friendly, prompt, and courteous. The price was fair and the job well done., great. Everyone was friendly, prompt, and courteous. The price was fair and the job well done., More

Poulin was able to meet all my requirements to obtain the vehicle I wanted. Everyone was very kind and courtious and I would definitely go there again for purchases in the future. vehicle I wanted. Everyone was very kind and courtious and I would definitely go there again for purchases in the future. More

Everyone is very friendly from the moment I walk into the service department to when I pay my bill. They acknowledged me when I walked in the door, and when the appointment took longer than usual because the service department to when I pay my bill. They acknowledged me when I walked in the door, and when the appointment took longer than usual because the wipers I was interested in took longer to locate in the parts department, not only did I get an apology but they also gave me the wipers at NO cost!! I was very impressed, they didn't have to do that, but they did! My only negitive thing to say is that I miss the 'quiet room' for waiting for my jeep, I like to read while I wait and the TV is very distracting. More

Timely service , friendly staff and quality of work and price was right,they fit me in according to my schedule. work,work,work,work,work,work,work,work,work,work,work price was right,they fit me in according to my schedule. work,work,work,work,work,work,work,work,work,work,work More

Friendly, curtious, called when work complete, picked me up with a shuttle, no cost as this was warranty. Two rattles reported, were not found. One would not produce rattle when I picked up. The other did p up with a shuttle, no cost as this was warranty. Two rattles reported, were not found. One would not produce rattle when I picked up. The other did produce after I drove away. I am sure the dealer will resolve in a future visit. More