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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

4.5
606 Reviews
Proud member of the Key Auto Group!
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401 North Main St

Rochester, NH

03867

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Showing 606 reviews

October 17, 2020

Zero pressure. Honest & genuinely treats us like we are his only customers. Will continue to buy our Jeeps from Sean & the knowledgeable staff at Poulin (Key now). They don’t give you the runaround & try More

by H&J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Duffy
October 17, 2020

My husband and I have bought several vehicles from Sean Duffy while he was with Poulin’s. We have always found him to be a genuinely nice guy, not to mention the best salesman in the area. He is knowledgea More

by Donna Eldridge
Recommend Dealer
Yes
Employees Worked With
Sean Duffy
February 14, 2020

Took my car in for a diagnosis on some noises that it was making. Within a very short amount of time they came out and said that it was the transmission and that it was on the “verge of failure.” That was a More

by tpirob
Recommend Dealer
No
Employees Worked With
Service department
April 22, 2019

Never treated so well at a dealership Purchased a 2012 Jeep Liberty here, low miles and in great shape. 8 months later it needed over $4k worth of engine repair due to warped heads, no ex More

by Roadkill611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Poulin
January 03, 2019

2019 Ram 1500 I stopped in to look at the 2019 Ram 1500 after looking at the Poulin Ram inventory on their website. Aristedes and Brian were very helpful and accomm More

by BarkingHounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis, Brian Poulin
Jan 04, 2019 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for the five-star review! We truly appreciate your feedback. We will make sure to pass on your kind words. Please let us know if there is anything else we can do for you. Enjoy your new 2019 RAM 1500!

December 05, 2018

Great service! Always acomadating and quick service! They always wash the truck after my service and everyone is friendly .The dealership is always clean and the sal More

by kennyk70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 06, 2018 -

Key Chrysler Dodge Jeep Ram of Rochester responded

We appreciate you taking the time to leave us a positive review and rating! We are glad to know that our staff is always friendly, knowledgeable, accommodating and provides quick service. We truly hope that you will visit us again in the near future!

December 02, 2018

New RAM Stopped in to look at trucks Sean helped me, gave me some prices so i could discuss it with my husband. We went and bought it. Very happy More

by RAMs rule, 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael and Justin
Dec 03, 2018 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you came to visit us and that Sean helped you find some great deals! We truly appreciate your business and we hope that you will visit us again soon!

November 20, 2018

Unscheduled stop With the first snow some warning lights came on. I drove to Poulin with out an appointment and i was seen and out yhe door in less than an hour. Even More

by Rtw100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff and i did not grt his name
Nov 21, 2018 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Hello, wow! It sounds like you received quality service from our team! We truly appreciate your business and are here any time you need help.

October 19, 2018

Great small dealership focused on THE CUSTOMER! Poulin has been a very good dealer to work with, as we searched for a Wrangler! Their great interest in helping customers doesnt stop after the sale. More

by Sally123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Brian Poulin
Oct 20, 2018 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Sally, Thank you for your wonderful feedback about working with us to search for a Wrangler. It was definitely our pleasure to assist you with shopping and servicing your vehicle. We look forward to that next visit!

September 15, 2018

Sales rep very friendly Friendly goes a long way!!! As long as it’s sincere. The salesman didn’t make me feel stupid and asked if I had any other questions about my Jeep. More

by Renegadejeep2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech at desk.
Sep 16, 2018 -

Key Chrysler Dodge Jeep Ram of Rochester responded

Thanks for the great review! We are happy to know that you enjoyed our friendly staff and welcoming environment. Let us know if there is anything else we can help you with. We look forward to your next visit!

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