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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
589 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 589 reviews
August 14, 2023
I have had nothing but bad experiences with this dealership since buying my vehicle here. Literally every time I call it goes to voicemail. I always leave messages and not once has my call been retu dealership since buying my vehicle here. Literally every time I call it goes to voicemail. I always leave messages and not once has my call been returned. I have had to call repeatedly to get someone on the phone. When I did get to speak with someone they were unfamiliar with my purchase and promised to get back to me. I live an hour and a half from the dealership and when they failed to give me an inspection sticker they suggested that I drive there. I had to track down another dealership under the Key group and they were infinitely more helpful in five minutes than the Rochester was the entirety of my experience with them. I regret using this dealership and it’s a good thing that I love my vehicle because it’s the only good thing to come from this interaction. More
by rebeccajarvis13
Verified CustomerEmployees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham
August 11, 2023
Clean organized quick efficient and super friendly thank you guys so much for helping me purchase my 2024 wrangler ! you guys so much for helping me purchase my 2024 wrangler ! More
by stearns.claudia
Employees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham
August 10, 2023
Had a problem with my truck 3 weeks after I got it. Brought it into the service center and they took care of the problem. Great customer service. Brought it into the service center and they took care of the problem. Great customer service. More
by DAN.BERRY24
August 08, 2023
All Staff was knowledgeable friendly and willing to help Very welcoming Customer service was outstanding !! Very welcoming Customer service was outstanding !! More
by all-trades-key
Employees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham
August 06, 2023
One of the easiest buying experiences I have had. Sean was awesome to deal with, as was Michael. I couldn’t ask for more. Sean was awesome to deal with, as was Michael. I couldn’t ask for more. More
by roberts.rob77
July 31, 2023
Great dealership. We’re will to work with me and get me the best deal. Can’t say anything but great things with Key Auto of Rochester. Will definitely be using them i We’re will to work with me and get me the best deal. Can’t say anything but great things with Key Auto of Rochester. Will definitely be using them in the future. More
by SOULERAVEN
July 31, 2023
Great service and honest and friendly associates. Very nice waiting area with drinks and snack available. Very nice waiting area with drinks and snack available. More
by glb007
