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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
589 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 589 reviews
January 23, 2024
Great service nice and quick always take our vehicles here. Great customer service. Nice and easy booking here. Great customer service. Nice and easy booking More
by timjenn95
Verified CustomerEmployees Worked With
January 16, 2024
The sales team as a whole is sub par. You have to beg them to respond after they tell you they will reach out after they put numbers together for you. Also someone forged my signature o You have to beg them to respond after they tell you they will reach out after they put numbers together for you. Also someone forged my signature on the delivery checklist. My vehicle was delivered at 7% battery and they said it was delivered at 100% and today I called back to check on trading in my current vehicle because I'm not happy with the 4xe just to have Alissa give me an attitude when she answered the phone. Giving me a hard time because I had to leave to attend a funeral saying I chose to leave while we were trying to make a deal More
by edburch77
Employees Worked With
Other Employees :
Michael Piccirilli, Alyssa Malinowski
January 12, 2024
Service department was able to fit me into their schedule quickly for the first service on our new vehicle. Staff was very friendly, and had me back on the road in about an hour. quickly for the first service on our new vehicle. Staff was very friendly, and had me back on the road in about an hour. More
by modelaford28
January 11, 2024
Took my Jeep Wrangler for its FREE state inspection sticker, service advisor Ewen was terrific! Didn't need to wait long for the inspection to be completed, everything went smoothly. Everyone I've me sticker, service advisor Ewen was terrific! Didn't need to wait long for the inspection to be completed, everything went smoothly. Everyone I've met here, from sales, parts, & service depts, has been wonderful. More
by lharris211
Employees Worked With
January 04, 2024
Very informative, did a great job! Didn’t mention a 3% charge on my credit card. I never notice till I was home Didn’t mention a 3% charge on my credit card. I never notice till I was home More
by DAVEBELAIR
Employees Worked With
January 04, 2024
Everyone in the service department was very nice and helpful. Building is run down and not very inviting. I will be returning for my next service and I will be bringing my wife’s Jeep in for her next se helpful. Building is run down and not very inviting. I will be returning for my next service and I will be bringing my wife’s Jeep in for her next service. More
by josephncea
Employees Worked With
Na
January 02, 2024
Everyone was friendly and knowledgeable about any and all questions. I am very happy I was able to purchase the Jeep I wanted. questions. I am very happy I was able to purchase the Jeep I wanted. More
by saraekeyser
December 24, 2023
Great people to work with. This is my 3rd car through them and alway thought I got a fair deal. This is my 3rd car through them and alway thought I got a fair deal. More
by woodwing1
