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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
589 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 589 reviews
May 11, 2024
Services are adequate, but not excellent. I specifically asked for my brakes to be checked with the scheduled tire rotation. My expectation was for an instrument-gauged reading of the pads. I specifically asked for my brakes to be checked with the scheduled tire rotation. My expectation was for an instrument-gauged reading of the pads. The result was, ‘brakes look new’. That’s fine for an observation, but knowing the exact amount of wear against the OEM pad width at new should be the result reported. I was left with the impression that I do not want to have the dealership maintain my brakes, as it may not be a certified technician/mechanic working on my vehicle. More
by DARREN.SEALOCK
Verified CustomerEmployees Worked With
Ewan Conant
May 10, 2024
They had the van we wanted, price was just as advertised and negotiations on trade were low pressure. And the paperwork took a lot less time than our last purchase which we really appreciated!! and negotiations on trade were low pressure. And the paperwork took a lot less time than our last purchase which we really appreciated!! More
by LeeW
May 09, 2024
Every one is so good to help us this is why I keep coming bsck coming bsck More
by cbarrows0
Employees Worked With
Other Employees :
Ewan Conant, Mike Gigas
May 05, 2024
Sean, Mark, and Lucas provided the absolute best vehicle purchasing experience that I have ever had. purchasing experience that I have ever had. More
by Dan
May 05, 2024
I will not go there again. Woman waiting on me knew very little about her job and the only thing she got right was the fact she only had worked there a week and didn't know any Woman waiting on me knew very little about her job and the only thing she got right was the fact she only had worked there a week and didn't know anything. They roocked me of every dime they could and bloated about it. A$700.00 to replace a battery was bad enough. Then she told me I needed new calipers for $1,400. I said no and looked at the paaper that said it just needed new pads. They were on the phone telling someone else the exact same speel. When I left after paying $700. My car still wasn't fixed properly. I've never dealt with such rude people. There is not one positive thing I can think of to say about this outfit. More
by KIMMYHERE42
Employees Worked With
Ewan Conant
May 03, 2024
I’m satisfied with my experience with sales and management. People are personal and professional. Love my truck! management. People are personal and professional. Love my truck! More
by mac1785
May 03, 2024
Inspected car quickly. Very pleasant workers. Clean atmosphere. Will use their service again. 2 jeeps were purchased here. Very pleasant workers. Clean atmosphere. Will use their service again. 2 jeeps were purchased here. More
by ohbuoy
