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Key Chrysler Dodge Jeep Ram of Rochester

Rochester, NH

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Employees
Reviews
Vehicles
4.5
623 Reviews
Proud member of the Key Auto Group!
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401 North Main St

Rochester, NH

03867

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Showing 623 reviews

August 10, 2024

Not a fan of the 3% surcharge for card use and another $14 shop charge for repair order. I feel like I’m being nickle and dimed. Not well defined prior to billing either More

by ski-nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen and Mike
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August 10, 2024

Great dealership, very friendly and very knowledgeable about new features on my jeep.Sean was the best. More

by blackhat1367
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Napekoski, Alyssa Malinowski, Ewan Conant, Mike Gigas
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August 09, 2024

Responded to request for urgent service, obtained necessary parts quickly, and were able to source parts for problems determined during servicing on an expedited basis, with updates. Also provided tr More

by rcmoores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Smith. Mike, Jonathan, Bailey, unnamed diligent technicians, all 5- starall 5- star service
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August 09, 2024

Timely repair. Welcoming. Able to maneuver schedule to fit my vehicle in for AC repair during a heat wave. More

by hondagrly90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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August 09, 2024

Didn’t find the problem, did not top off all fluids on LOF poor communication on service done More

by RONMORRIS3006
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewan Conant
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August 08, 2024

I got professional service. Everyone the is very efficient and knowledgeable. Work was done in a very good amount of time. More

by hallstream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewan Conant
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August 04, 2024

Good service but problem was not fixed. Front end drive system still rumbling. What now? More

by rcoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewan Conant
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August 04, 2024

Fast service, reasonable price and very friendly and helpful staff. Easy to book an appointment online. More

by jeffreymorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewan Conant
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August 03, 2024

The service was great from the minute I walked in. Can't say anything bad. More

by dowjackie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewan Conant
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July 31, 2024

Very easy scheduling, Clear explanation of work to be performed. Great customer service and support. More

by micbarr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ewan Conant
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