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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
623 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 623 reviews
September 04, 2024
Jenn Dube who works in the service department is absolutely the best, she was very helpful and I appreciate what she did for me, I highly recommend her service department absolutely the best, she was very helpful and I appreciate what she did for me, I highly recommend her service department More
by baker5386
Verified CustomerEmployees Worked With
Jenn Dube , Ewan Conant
September 04, 2024
Aristedes did a great job and I have recommended him to a few personal friends as a referral few personal friends as a referral More
by gjmendros
Employees Worked With
September 04, 2024
Greatest place to purchase. Great service department. Was able to fit me in for my oil change immediately took 15 minutes and out again. Thank you everyone for the courtesy s Great service department. Was able to fit me in for my oil change immediately took 15 minutes and out again. Thank you everyone for the courtesy service and the great time. Always a pleasure dealing with these people. More
by Kerry.west98
Employees Worked With
Other Employees :
Jay Napekoski, Alyssa Malinowski, Ewan Conant, Mike Gigas
August 28, 2024
I am a repeat customer and that should indicate my satisfaction. Aristedes always does a very good job representing the dealership. satisfaction. Aristedes always does a very good job representing the dealership. More
by murdough
Employees Worked With
August 23, 2024
Very nice people and they did all they could to get me the vehicle I wanted - YEA the vehicle I wanted - YEA More
by gloriastewart48
August 17, 2024
Very Clean, knowledgeable, friendly, very easy to make an appointment with them Quick service, they contacted me when my car was ready to pick up appointment with them Quick service, they contacted me when my car was ready to pick up More
by LEMERYLORI
Employees Worked With
Other Employees :
Dave and Madison, Jay Napekoski, Ewan Conant, Mike Gigas
August 16, 2024
Great experience and couldn’t have gone any smoother. Thanks for the new truck you guys did a great job and will recommend you to 6500 people I work with. Thanks for the new truck you guys did a great job and will recommend you to 6500 people I work with. More
by JSQUIRES1976
August 11, 2024
The Staff is great. The techs seem to do good work. My issues with Key are administrative. Transparency and itemized labor hours and rate per hour would be nice. Also ch The techs seem to do good work. My issues with Key are administrative. Transparency and itemized labor hours and rate per hour would be nice. Also charging people a fee to use a credit card is incredibly tacky. Especially considering the size of the Key corporation. When you’ve spent over $4,000 at the dealership in the last few months it’s a slap in the face to the customer. Every business has to pay credit card fees, you aren’t unique. You also profit far more than an independent garage. If you don’t want to pay fees perhaps use incentives to pay with cash or check instead of a fee to pay with a card. Again, with the size and stature of Key dealerships, this is frankly pathetic and corny. More
by Coastal couple
Employees Worked With
I think her name was Jen. She was professional and nice to work with.
