Key Chrysler Dodge Jeep RAM of White River - Service Center

knowledgeable and made sure i registered my tires for the warranty friendly and easy to work with warranty friendly and easy to work with More

The dealership did an inspection on my truck, failed it for a chip in windshield, I paid the inspection fee and was told to get the chip fixed, bring truck back and they would put sticker on. I got the for a chip in windshield, I paid the inspection fee and was told to get the chip fixed, bring truck back and they would put sticker on. I got the window chip fixed a week later. My husband drive truck 30 minutes to have sticker placed and was told by the service woman with longgg nails that she couldn’t do that. When asked why, she responded: ‘ we are very busy and getting ready to move. You have no appt. My tech is at lunch. My husband asked for manager. ‘ he’s at lunch too.’ My husband said, you have already inspected the vehicle and I have the paperwork that you gave my wife and told her to bring back, and u would out sticker on.’ She was never told you were moving or that she had to make another appt for a sticker. Then the service girl said, well we r moving out of state! Which meant my inspection would be null and void. They took my $50.00 knowing they were moving and did not inform of disclose this pertinent information to me. My husband went back 2 hours later and said stoked the service girl that he was not leaving until a sticker was placed in the vehicle. This girl was rude, disrespectful and didn’t give a xxxx about customer service. This dealership doesn’t represent the Jeep community or company at all. More

Ben was great getting a very difficult job done. The department is so much better with him running things The department is so much better with him running things More

Left multiple messages with no return calls ! ! Gift who helped us day of service was very friendly and work was done on time ! Gift who helped us day of service was very friendly and work was done on time More

It was alright It was ok. They did a good job and got it done quick They did a good job and got it done quick More

The staff was very pleasant, courteous and helpful. I thought the dealership was clean and the waiting area was comfortable. I thought the dealership was clean and the waiting area was comfortable. More

Your dealership has no staff. Multiple times your customer service representative at the front desk would have to go back in the shop to get an answer to my questions. I needed a Multiple times your customer service representative at the front desk would have to go back in the shop to get an answer to my questions. I needed a replacement tire and never received a call if the tire came in. I ordered the tire myself and will go to another shop to get it installed. When I picked up my truck after getting my 10000 mile service completed I had to ask about if the recall was done. I am disappointed with the service because I bought the truck at this dealership. More

Very accommodating and straightforward Ensured we were taken care of appropriately Truthful and provided great insight taken care of appropriately Truthful and provided great insight More

Have always felt comfortable with trusting the people who serve my vehicle maintenance needs and they have always treated me well. serve my vehicle maintenance needs and they have always treated me well. More

Good introduction to the inventory, helpful with numbers. Overall a positive experience I was satisfied Overall a positive experience I was satisfied More